We are currently recruiting for an experienced Assistant Sea Freight Manager to join a busy freight forwarding operation. This is an excellent opportunity for an established Sea Freight professional with strong operational knowledge of both import and export shipments and previous experience supporting or leading a team.
Working alongside the Sea Freight Manager, you will help oversee the day-to-day running of the department, providing operational guidance, managing escalations and ensuring a high standard of customer service, compliance and commercial performance. You will also deputise for the Sea Freight Manager when required.
Key Responsibilities:
Support the day-to-day management and development of the Sea Freight team.
Oversee import and export operations, ensuring shipments are handled efficiently from booking through to final delivery.
Provide operational support and guidance on complex shipments and escalations.
Manage relationships with customers, shipping lines, overseas agents, hauliers and other suppliers.
Monitor shipment progress and proactively resolve delays and service issues.
Support staff training, workload allocation and performance management.
Maintain high standards of operational accuracy, documentation and compliance.
Monitor job costing, supplier charges and profitability, identifying opportunities to improve efficiency.
Assist with quotations, rates and customer service reviews.
Ensure compliance with company procedures, customs requirements and relevant industry regulations.
Deputise for the Sea Freight Manager when required.
Skills & Experience Required:
Strong sea freight forwarding experience, ideally covering both import and export operations.
Extensive day-to-day export sea freight operational knowledge, alongside a good understanding of import procedures.
Previous experience in a supervisory, team leader or senior operational role.
Good understanding of the end-to-end sea freight process and UK customs requirements.
Strong customer service, communication and problem-solving skills.
Commercial awareness, including job costing and profitability.
Experience supporting and developing operational staff.
Ability to manage competing priorities and work effectively under pressure.
This is an ideal opportunity for an experienced Sea Freight Supervisor or Senior Operator looking to take the next step into an Assistant Management position.
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Assistant oceanfreight manager freight forwarding in Slough employer: Heathrow Personnel
Join a dynamic logistics company in Crowthorne that values its employees and fosters a collaborative work culture. With competitive salaries and opportunities for professional growth, you will be part of a team that prioritises excellence in managing airfreight export shipments. Enjoy the benefits of working in a supportive environment where your contributions are recognised and rewarded.
