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- Tasks: Support daily operations of import/export road freight and ensure top-notch customer service.
- Company: Join a growing team in a busy Manchester office with a focus on land freight.
- Benefits: Gain valuable experience in logistics and develop your career in a dynamic environment.
- Other info: Opportunity to contribute to process improvements and work in a supportive team.
- Why this job: Be part of a crucial role that keeps global trade moving and enhances your skills.
- Qualifications: Strong organisational skills and a passion for logistics are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting for a Land Freight Operator to join a growing Land Freight team within a busy Manchester office. This role is responsible for supporting the day-to-day operations of import and export road freight shipments, ensuring efficient processing, compliance, and high levels of customer service.
Key Responsibilities
- Support the Operations Supervisor in the daily running of land freight operations
- Manage import and export shipments in line with company SOPs
- Ensure accurate and timely invoicing, including duties and VAT
- Raise jobs, prepare spot quotations, and issue delivery orders
- Liaise with overseas offices, customers, and subcontractors
- Monitor and chase outstanding payments alongside credit control
- Maintain accurate operational records using internal systems
- Ensure compliance with financial, legal, and operational procedures
- Assist with client audits, inspections, and reporting requirements
- Support sales teams by identifying and reporting new business leads
- Contribute to process improvements and operational efficiencies
- Provide holiday and sickness cover when required
Road Freight clerk employer: Heathrow Personnel
Contact Detail:
Heathrow Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight clerk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. Be ready to discuss how your skills can support their land freight processes and improve customer service.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share examples of how you've contributed to process improvements or handled challenging situations in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining our team.
We think you need these skills to ace Road Freight clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Road Freight Clerk role. Highlight relevant experience in import and export operations, and don’t forget to mention any customer service skills you have. We want to see how you can support our busy Manchester office!
Showcase Your Skills: In your cover letter, showcase your skills that align with the job description. Talk about your experience with invoicing, compliance, and operational procedures. We love seeing candidates who can contribute to process improvements and operational efficiencies!
Be Clear and Concise: When writing your application, be clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to managing shipments and liaising with customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Heathrow Personnel
✨Know Your Freight Basics
Make sure you brush up on your knowledge of import and export processes, especially related to road freight. Familiarise yourself with key terms like SOPs, invoicing, and compliance regulations. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Customer Service Skills
Since high levels of customer service are crucial for this role, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure client satisfaction.
✨Prepare for Operational Scenarios
Expect questions about how you would manage daily operations or handle unexpected issues. Think through scenarios where you might need to liaise with overseas offices or manage shipments under tight deadlines. Practising these responses can help you feel more confident.
✨Highlight Your Team Spirit
This role involves supporting the Operations Supervisor and working closely with sales teams. Be prepared to talk about your teamwork experiences and how you contribute to a positive work environment. Mention any process improvements you've suggested in previous roles to demonstrate your proactive approach.