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- Tasks: Manage UK air imports, ensuring compliance and service excellence.
- Company: Established logistics provider supporting the scientific and life sciences community.
- Benefits: Non-contributory pension, 25 days leave, birthday leave, private medical insurance.
- Why this job: Join a growing team and make a real impact in logistics.
- Qualifications: Experience in air import operations and customs procedures required.
- Other info: Opportunity to mentor colleagues and develop in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
The Opportunity: We are working on behalf of a well-established specialist logistics provider supporting the global scientific and life sciences community. Due to continued growth, they are seeking an experienced Senior Import Coordinator to join their Heathrow-based Air Import operation. This is a hands-on senior role with responsibility for managing UK air imports, ensuring compliant customs clearance, and supporting service excellence across customers, overseas offices, and internal teams. The position also includes mentoring and supporting colleagues within the import function.
Key Responsibilities:
- Lead and perform core air import activities within the Heathrow operation
- Ensure timely and compliant customs clearance, submitting entries directly or via approved brokers
- Verify all import permits and supporting documentation are in place prior to customs submission
- Liaise with customers, overseas offices, and customs brokers to ensure accurate declarations in line with HMRC regulations
- Proactively identify potential risks or delays and implement preventative solutions
- Provide customers with regular shipment updates and complete post-shipment activities, including temperature data retrieval and return logistics
- Act as a subject matter expert for standing instructions, quality, and compliance
- Train, mentor, and support team members within the Air Import Department
Skills & Experience Required:
- Proven experience within an air import or air freight operations role
- Experience completing customs entries using Sequoia or a similar customs system
- Strong, up-to-date knowledge of UK customs procedures, CPCs, and HTS codes
- Excellent customer service and stakeholder management skills
- Strong written and verbal communication abilities
- Highly organised, with the ability to plan and prioritise workload in a fast-paced environment
- A proactive team player, comfortable working independently when required
Benefits:
- Non-contributory pension scheme
- 25 days annual leave with the option to buy or sell up to 5 days
- Birthday leave
- Life assurance
- Group income protection
- Private medical insurance
- Wellness programme
Senior Import Coordinator Air Freight in Hounslow employer: Heathrow Personnel
Contact Detail:
Heathrow Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Import Coordinator Air Freight in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and air freight industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Import Coordinator role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK customs procedures and air import operations. We want you to be the go-to expert during your interview, so practice explaining complex topics in simple terms.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've managed stakeholder relationships or resolved issues. We want to see how you can bring that service excellence to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Import Coordinator Air Freight in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Import Coordinator role. Highlight your experience in air import operations and customs clearance, as well as any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your expertise in customs procedures and customer service.
Showcase Your Communication Skills: Since strong written communication is key for this position, ensure your application is clear and concise. Avoid jargon and make your points easy to understand, showing off your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Heathrow Personnel
✨Know Your Customs Inside Out
Make sure you brush up on UK customs procedures, CPCs, and HTS codes before the interview. Being able to discuss these confidently will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully managed air imports or customs clearance. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills.
✨Communicate Like a Pro
Since excellent communication is key in this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend to refine your verbal communication skills and ensure you come across as confident and knowledgeable.
✨Be a Team Player
Emphasise your ability to mentor and support colleagues. Think of examples where you’ve trained others or contributed to team success. This will resonate well, as the company values collaboration and service excellence.
