We are currently recruiting for an experienced Express & Customs Operations Coordinator to join our client, a successful logistics and freight forwarding business specialising in express, AOG/NFO and time-critical shipments .
This is a fast-paced, customer-focused role where you will coordinate shipments, manage customer requirements and ensure customs and invoicing processes are completed accurately and efficiently.
Key Responsibilities
Coordinate express, AOG/NFO and time-critical shipments.
Manage customer queries and operational issues through to resolution.
Liaise with airlines, hauliers, co-loaders and transport providers.
Process import/export documentation and submit customs declarations.
Ensure HMRC customs compliance and manage queries through to closure.
Complete accurate sales invoicing and job costing.
Maintain strong relationships with customers and internal teams.
Carry out regular self-audits to ensure customs accuracy and compliance.
About You
The ideal candidate will have:
Experience within express freight, AOG/NFO or time-critical logistics .
Good knowledge of HMRC import/export customs procedures .
Excellent communication, organisation and customer service skills.
Strong attention to detail and commercial awareness.
Good IT skills, including Excel and CRM systems ; BoxTop experience is advantageous.
The ability to work effectively in a fast-paced, target-driven environment.
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Time critical operations clerk import export in Feltham employer: Heathrow Personnel
Join a dynamic logistics company in Crowthorne that values its employees and fosters a collaborative work culture. With competitive salaries and opportunities for professional growth, you will be part of a team that prioritises excellence in managing airfreight export shipments. Enjoy the benefits of working in a supportive environment where your contributions are recognised and rewarded.
