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- Tasks: Coordinate export shipments and manage customer relationships in a dynamic logistics environment.
- Company: Join a busy and growing logistics operation near Heathrow.
- Benefits: Monday to Friday schedule with opportunities for career growth.
- Other info: Proactive individuals will thrive in this fast-paced role.
- Why this job: Be part of a team that ensures smooth operations and builds strong client relationships.
- Qualifications: Minimum 2 years' experience in export freight and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for an experienced Export Freight Coordinator to join a busy and growing logistics operation based local to Heathrow. You will be coordinating export shipments, managing customer relationships, and ensuring smooth operations. Monday to Friday 9.00am - 17.30pm.
Key Responsibilities
- Data entry, booking collections, and preparing shipments for export
- Coordinate export groupage and full load movements
- Communicate with customers regarding bookings and queries
- Build and maintain strong relationships with key clients
- Provide transport companies with accurate collection and delivery instructions
- Monitor incoming emails and escalate any issues
- Support customs processes and ensure compliance
- Complete a late shift once a week for loading and customs completion
- Carry out additional duties as required
Skills Experience
- Minimum 2 years’ experience in export freight (groupage essential)
- Strong knowledge of export and customs procedures
- Excellent communication and customer service skills
- Good IT skills and attention to detail
- Ability to plan ahead and work to deadlines
- Proactive and able to use initiative
Export Road and Air freight coordinator employer: Heathrow Personnel
Contact Detail:
Heathrow Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Road and Air freight coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, especially those who work with export freight. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of customs procedures and export processes. We want you to shine when discussing your experience and how it relates to the role of Export Freight Coordinator.
✨Tip Number 3
Show off your communication skills! During interviews, be ready to share examples of how you've built strong relationships with clients and handled queries. This is key in the logistics world, and we want to see your customer service prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Export Road and Air freight coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in export freight, especially groupage. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at StudySmarter. Mention specific experiences that relate to coordinating shipments and managing customer relationships.
Show Off Your Communication Skills: Since this role involves a lot of communication with customers and transport companies, make sure your application reflects your strong communication skills. We love candidates who can convey information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our growing logistics operation!
How to prepare for a job interview at Heathrow Personnel
✨Know Your Freight Inside Out
Make sure you brush up on your knowledge of export freight processes, especially groupage and full load movements. Familiarise yourself with customs procedures and be ready to discuss how you've navigated these in your previous roles.
✨Showcase Your Communication Skills
Since this role involves building strong relationships with clients, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service.
✨Demonstrate Your Attention to Detail
In logistics, details matter! Be prepared to discuss how you ensure accuracy in data entry and shipment preparation. You might even want to bring up specific tools or methods you use to stay organised and error-free.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a last-minute change in shipment or dealing with a difficult client. Practise your responses so you can show off your proactive approach and problem-solving skills.