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- Tasks: Support the Cargo Manager and sales team to drive cargo growth and manage customer accounts.
- Company: Join a leading airline at Heathrow with a dynamic team.
- Benefits: Competitive salary up to £28,000, Monday to Friday hours, and career development opportunities.
- Other info: Great opportunity for teamwork and problem-solving in a fast-paced environment.
- Why this job: Be part of an exciting industry and make a real impact in cargo operations.
- Qualifications: Strong communication skills and customer service experience preferred.
The predicted salary is between 28000 - 28000 £ per year.
Exciting opportunity to join an airline based at Heathrow as a Cargo Sales Agent, working closely with the UK Cargo Manager and sales team to support customer accounts and drive cargo growth.
Hours: Monday - Friday, 9:00 am - 5:30 pm
Salary: Up to £28,000 (DOE)
Key Responsibilities:
- Support the Cargo Manager and sales team with customer accounts and performance tracking
- Handle sales enquiries via phone and email, maximising revenue opportunities
- Manage bookings, pricing, and cargo space allocation
- Maintain accurate records of rates, contracts, and tariffs
- Liaise with customers, handling agents, and internal teams to ensure smooth operations
- Assist with reports, project shipments, and resolving discrepancies
- Provide excellent customer service and support across operations when needed
Requirements:
- Strong communication and organisational skills
- Customer service experience (cargo/aviation desirable)
- Ability to work to deadlines and manage multiple tasks
- Good IT skills
- Airport or cargo operations experience is a plus
About You:
- A strong team player with a proactive approach
- Good judgement and problem-solving skills
- Confident communicator with a customer-focused mindset
Interested? Apply today and we'll be in touch to discuss the role further.
Cargo Sales Agent employer: Heathrow Personnel
Contact Detail:
Heathrow Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cargo Sales Agent
✨Tip Number 1
Network like a pro! Reach out to people in the cargo and aviation industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the airline and its cargo operations. Knowing their services and challenges will help you stand out as a knowledgeable candidate.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled tough situations or gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for passionate candidates like you.
We think you need these skills to ace Cargo Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cargo Sales Agent role. Highlight your relevant experience in customer service and any specific skills that match the job description, like communication and organisational skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team at Heathrow. Keep it concise but engaging!
Showcase Your IT Skills: Since good IT skills are a requirement, don’t forget to mention any relevant software or tools you’re familiar with. If you've worked with cargo management systems before, definitely include that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Heathrow Personnel
✨Know Your Cargo Stuff
Make sure you brush up on your knowledge of cargo operations and sales. Familiarise yourself with key terms and processes related to the airline industry, especially those relevant to the role. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Communication Skills
As a Cargo Sales Agent, you'll need to communicate effectively with customers and your team. Practice articulating your thoughts clearly and confidently. Consider preparing examples from your past experiences where you've successfully handled customer inquiries or resolved issues.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple tasks and deadlines, be ready to discuss how you stay organised. Bring examples of tools or methods you use to keep track of bookings, pricing, and customer accounts. This will highlight your ability to manage the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the role. This not only shows your interest but also helps you determine if the company is the right fit for you.