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- Tasks: Join our Import Cargo Operations team, handling documentation and data processing for flights.
- Company: Be part of a prestigious international airline known for its operational excellence.
- Benefits: Enjoy flexible shifts, full training, and the chance to work in a dynamic environment.
- Why this job: Develop your career in air cargo while collaborating with a dedicated team and making an impact.
- Qualifications: Experience in cargo or logistics is preferred; strong communication and problem-solving skills are essential.
- Other info: Shifts are 4 on 4 off, including weekends and bank holidays; training provided for dangerous goods.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
An exciting opportunity has arisen to join a prestigious international airline as part of its Import Cargo Operations team. This dynamic role supports the airline’s cargo traffic function, focusing on document handling, data processing, flight preparation, and operational coordination. Ideal for candidates with experience in air cargo or logistics environments looking to develop their career in a globally respected airline setting.
Shifts are 4 on 4 off – 8 hour shifts between the timisn of 05.00am – 22.00pm – must be flexible to do earlies and lates/.
Hours of business are but not fixed from 0500-2200 Shifts including weekends and bank holidays.
Key Responsibilities:
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Handle import cargo documentation and ensure timely and accurate data processing.
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Manage cargo spot data and respond to agent and customer enquiries.
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Support compliance with procedures for damaged cargo and dangerous goods acceptance (post-training).
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Communicate professionally with customers and relevant authorities (e.g., HMC, DFT).
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Learn and apply key processes including flight arrival handling and document distribution.
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Collaborate closely with colleagues and Ground Handling Agents (GHAs) to meet Service Level Agreements (SLAs).
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Work to tight deadlines and follow standard operating procedures for safe and compliant flight operations.
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Use in-house cargo systems (CSP) for smooth, responsive handling and task execution.
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Assist in Unit Load Device (ULD) stock control and monthly rotation management.
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Ensure clear and accurate reporting for statistical and accounting purposes, including shift handovers.
Requirements:
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Previous experience in cargo, freight, logistics or similar operational environment preferred.
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Strong communication and problem-solving skills.
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Flexibility and a team-player attitude essential.
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Willingness to undertake Dangerous Goods training to Category 6 level.
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Ability to work shifts, including weekends, as required by flight schedules.
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Proficient in using IT systems for reporting and communication.
This is a fantastic opportunity to join a dedicated team with a high standard of operational excellence. Full training will be provided, including dangerous goods and airline system use.
CARGO AGENT ORIENTAL AIRLINE (2 YEAR FIXED CONTRACT) employer: Heathrow Personnel
Contact Detail:
Heathrow Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CARGO AGENT ORIENTAL AIRLINE (2 YEAR FIXED CONTRACT)
✨Tip Number 1
Familiarise yourself with the airline's cargo operations and industry standards. Understanding the specific processes and regulations related to air cargo will give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Network with professionals in the air cargo and logistics sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities within the airline.
✨Tip Number 3
Demonstrate your flexibility and teamwork skills during any interactions with the company. Since the role requires working shifts and collaborating closely with others, showcasing these traits can make a strong impression.
✨Tip Number 4
Prepare for potential questions about handling difficult situations, such as damaged cargo or customer complaints. Having examples ready will illustrate your problem-solving abilities and readiness for the challenges of the role.
We think you need these skills to ace CARGO AGENT ORIENTAL AIRLINE (2 YEAR FIXED CONTRACT)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cargo, freight, or logistics. Emphasise any specific roles where you handled documentation, data processing, or worked in a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the airline industry. Mention your flexibility with shifts and your willingness to undergo Dangerous Goods training, as these are key requirements.
Highlight Communication Skills: In your application, provide examples of how you've effectively communicated with customers or colleagues in previous roles. This is crucial for the position, so make it stand out.
Showcase Problem-Solving Abilities: Include instances where you've successfully resolved issues in a fast-paced environment. This will demonstrate your capability to handle the challenges of the cargo operations role.
How to prepare for a job interview at Heathrow Personnel
✨Show Your Cargo Knowledge
Make sure to brush up on your knowledge of air cargo operations and logistics. Be prepared to discuss any previous experience you have in these areas, as well as how you can apply that knowledge to the role.
✨Demonstrate Flexibility
Since the role requires working shifts, including weekends and bank holidays, highlight your flexibility and willingness to adapt to varying schedules. Share examples of how you've successfully managed shift work in the past.
✨Communicate Effectively
Strong communication skills are essential for this position. During the interview, practice clear and concise communication. You might be asked to role-play a scenario where you need to handle customer enquiries or coordinate with colleagues.
✨Prepare for Compliance Questions
Expect questions related to compliance, especially regarding dangerous goods and operational procedures. Familiarise yourself with relevant regulations and be ready to discuss how you would ensure compliance in your role.