At a Glance
- Tasks: Keep the customer service area spotless and presentable for an amazing shopping experience.
- Company: Join World Duty Free, a global leader in travel retail with a vibrant team.
- Benefits: Flexible night shifts, competitive pay, and a chance to work in a dynamic airport environment.
- Other info: Great opportunity for personal development and career growth in a global company.
- Why this job: Be part of a fast-paced team that makes a real difference in customer satisfaction.
- Qualifications: Self-motivated, enthusiastic, and able to work independently in a diverse environment.
The predicted salary is between 12 - 14 £ per hour.
World Duty Free are seeking enthusiastic and energetic part time Night Housekeeper to join its team at Heathrow. As a Housekeeper you will be responsible for ensuring that the customer service area is fully presentable to an exceptional standard so that the customer facing teams are able to confidently drive sales for the business within World Duty Free Airport stores.
Working within a team of customer facing and operational support colleagues, you will be based in a security-controlled environment within Heathrow airport. World Duty Free shops operate 365 days a year, some operate 24 hours a day. The shift pattern consists of nights, 3 on 3 off, rolling shift pattern between the hours of 18:00-06:00.
The key accountabilities of this role include:
- Working efficiently to maintain standards and cleanliness in all WDF locations while abiding by Health & Safety regulations
- Maintaining standards on the shop floor & correct disposal of recycling and waste
- Demonstrating positive personal behaviours and a can-do attitude
- Working closely with colleagues to maintain standards
About You
The ideal candidate for this role will be self-motivated with a passion for providing exceptional service. In addition, you will have the following skills and experience:
- Be able to understand how your role contributes to the success of the business
- Passionate about providing exceptional operations standards
- Be flexible, adaptable and able to work independently
- Role model self-motivation, enthusiasm and professionalism
- Have excellent interpersonal skills with a good ability of spoken English
- Respond to situations with pace and urgency
In addition to these essential skills, the desirable skills for this role include:
- Enjoying a fast-paced and high turnover retail environment
- Ability to interact and communicate with a variety of cultures
- Having relevant product knowledge
- Being committed to your own development
About The Company
World Duty Free is an Avolta company. Avolta is a leading global travel retailer operating around 2,200 duty-free and duty-paid shops in airports, cruise lines, seaports, railway stations and downtown tourist areas. The Company operates in more than 60 countries in all five continents. World Duty Free’s core business is tax and duty-free shopping and its proposition covers the complete spectrum of airport shopping including Beauty, Wines & Spirits, Food & Confectionery, Tobacco, Sunglasses, Watches & Jewellery and souvenirs.
Night Housekeeper in Hounslow employer: Heathrow Employment & Skills Academy
World Duty Free is an exceptional employer, offering a dynamic work environment at Heathrow Airport where you can thrive as a Night Housekeeper. With a strong focus on employee development and a supportive team culture, you will enjoy flexible working hours and the opportunity to contribute to a globally recognised brand in the travel retail sector. Join us for a rewarding career that values your passion for service and commitment to excellence.
Contact Details:
Heathrow Employment & Skills Academy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Housekeeper in Hounslow
✨Tip Number 1
Network like a pro! Chat with people in the industry, especially those already working at World Duty Free. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Be ready to showcase your skills! When you get that interview, come prepared with examples of how you've maintained high standards in previous roles. Show them you're the perfect fit for keeping their shops sparkling clean!
✨Tip Number 3
Flexibility is key! Make sure to highlight your ability to adapt to different shifts and work independently. The night shift can be a bit different, so showing you're up for the challenge will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the World Duty Free team. Let's get you that job!
We think you need these skills to ace Night Housekeeper in Hounslow
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for providing exceptional service shine through. We want to see that you're excited about the role and ready to contribute to our team at World Duty Free!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who understand how their role contributes to our success!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to maintain professionalism in your application. Use clear language and structure your thoughts well, so we can easily see your qualifications and personality.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Night Housekeeper position at Heathrow.
How to prepare for a job interview at Heathrow Employment & Skills Academy
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Housekeeper at World Duty Free entails. Familiarise yourself with the key responsibilities like maintaining cleanliness and adhering to Health & Safety regulations. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Since this role is all about supporting customer-facing teams, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've maintained high standards and contributed to a positive environment, even in fast-paced situations.
✨Demonstrate Flexibility and Team Spirit
World Duty Free values flexibility and teamwork. Be ready to talk about times when you've adapted to changing circumstances or worked closely with colleagues to achieve a common goal. Highlighting your ability to work independently while still being a team player will set you apart.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, shift patterns, or opportunities for personal development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
