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- Tasks: Lead a vibrant team to deliver exceptional service and create memorable guest experiences.
- Company: Join Bill's, a lively restaurant at Heathrow Terminal 2, known for fresh dishes.
- Benefits: Earn extra cash for referrals, enjoy discounts, free meals, and health support.
- Why this job: Be part of a dynamic team where your leadership makes a real difference.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for guest satisfaction.
- Other info: Great career progression opportunities with many managers promoted from within.
The predicted salary is between 24000 - 36000 £ per year.
We’re thrilled to announce the upcoming opening of Bill’s at Heathrow Terminal 2! Known for its vibrant atmosphere and fresh, seasonal dishes, Bill’s is the perfect spot for travellers looking for a memorable pre-flight experience. Bills are looking for a dedicated Front of House Team Leader to support the Store and Assistant Manager in the smooth running of daily operations, ensuring service is efficient, welcoming, and consistently delivered to the highest standards.
You’ll lead by example, happily going the extra mile to ensure every guest has a memorable experience, while motivating and keeping your team energised and on top form throughout the shift. You’ll inspire your team and help create a vibrant, collaborative front-of-house environment where everyone feels supported and motivated.
Responsibilities:- Support the Management Team in managing daily operations and driving performance.
- Lead and inspire the team to deliver outstanding service and a welcoming atmosphere.
- Contribute to team development through coaching and training.
The right candidate will:
- Have experience in a supervisory role within hospitality.
- Be passionate about delivering exceptional guest experiences.
- Demonstrate strong leadership and communication skills.
- Ability to motivate and manage a diverse team effectively.
- Willingness to work various shifts, including early mornings, evenings, weekends.
- An opportunity to earn an extra £50-£500 each time you successfully recommend a friend – unlimited!
- Discount Designer Shopping Platform – up to 50% off retail prices.
- Free meals on site.
- 50% off any of our locations for you & up to 4 others when you are not working.
- Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more.
- Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face-to-face counselling sessions and much more.
- Healthcare Cash Plan – receive cash back for healthcare expenses including dental, optical, physio, and more.
- Access to 24/7 virtual GP appointments.
- Discounted gym memberships at over 3000 gyms across the UK.
- Free access to apps for virtual physiotherapy treatment and skin cancer screening.
- Your birthday off, as a paid holiday, every year!
- A generous life assurance benefit.
- Dedicated training and development plans to support progression.
Did you know that almost 70% of their managers were promoted internally? And over 50% at their support office!
Front of House Team Leader in Feltham employer: Heathrow Employment & Skills Academy
Contact Detail:
Heathrow Employment & Skills Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Feltham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bill's social media and website to understand their vibe. This will help you connect with the team and show you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want to hear how you inspire others, so be ready to share those experiences during your chat.
✨Tip Number 3
Dress to impress but keep it casual! You want to look professional yet approachable. A smart-casual outfit can show that you’re ready to lead while fitting into the friendly environment at Bill's.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Team Leader in Feltham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional guest experiences and creating a welcoming atmosphere.
Highlight Your Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can inspire and motivate a diverse team, so share examples of how you've done this in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Front of House Team Leader role. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Heathrow Employment & Skills Academy
✨Know the Company Vibe
Before your interview, get a feel for Bill's atmosphere. Visit their website and social media to understand their brand and values. This will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you can bring that same energy to Bill's.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or guest complaints. Think of specific scenarios where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to exceptional guest experiences.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about team dynamics, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
