Gordon Ramsay are looking for anare looking for an enthusiastic and customer-focused Bartender to join the Gordon Ramsay team at Heathrow Terminal 5. You will be responsible for delivering exceptional guest service, preparing high-quality drinks, and creating a welcoming environment for passengers travelling through one of the world's busiest airports. The role requires a positive attitude, excellent communication skills, and the ability to work in a fast-paced hospitality environment Bartenderwho thrives under pressure, loves the rhythm of a busy service, and takes pride in doing things properly
Key Responsibilities
- Prepare and serve alcoholic and non-alcoholic beverages to company standards
- Create a range of classic cocktails, mixed drinks, and specialty beverages
- Deliver outstanding customer service to international travellers and airport guests
- Maintain cleanliness and organisation of the bar area at all times
- Process orders and payments accurately
- Anticipate guest needs and resolve any queries professionally.
- Work collaboratively with kitchen and front-of-house teams to ensure excellent service
- Follow all licensing, food safety, health & safety, and airport security procedures
Skills & Experience
- 1 year previous bartending or hospitality experience preferred
- Knowledge of cocktails, spirits, wines, beers, and beverage service
- Strong communication and interpersonal skills
- Ability to remain calm and professional during busy service periods
- Excellent attention to detail and presentation.
- A positive, team-oriented attitude
- Flexibility to work shifts, including early mornings, evenings, weekends, and bank holidays
Requirements
- Must be able to obtain and maintain an airside security pass
- Must provide full right-to-work documentation
- Must be able to provide a 5-year employment, education, and address history for airport security clearance.
- Comfortable working in a security-controlled airport environment
- Able to travel to Terminal 5 for varying shift patternsincluding early mornings (starting from 7:00 AM), evenings, weekends, and holidays
What We're Looking For
Passion for hospitality and delivering exceptional guest experiences
Energy, enthusiasm, and a proactive approach to service
Ability to work as part of a high-performing team
Desire to learn, develop, and progress within the Gordon Ramsay restaurant group
This role is ideal for someone who enjoys working in a fast-paced environment and takes pride in providing world-class service to guests from around the world
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Bartender employer: Heathrow Employment & Skills Academy
Fortnum & Mason offers an exceptional work environment at Heathrow Airport, where employees are part of a prestigious fine dining establishment. With a strong commitment to inclusivity and career development, the company fosters a supportive culture that values each individual's contributions. Employees benefit from opportunities for growth and recognition in a dynamic setting, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Heathrow Employment & Skills Academy Recruitment Team