Bartender

Gordon Ramsay are looking for anare looking for an enthusiastic and customer-focused Bartender to join the Gordon Ramsay team at Heathrow Terminal 5. You will be responsible for delivering exceptional guest service, preparing high-quality drinks, and creating a welcoming environment for passengers travelling through one of the world's busiest airports. The role requires a positive attitude, excellent communication skills, and the ability to work in a fast-paced hospitality environment Bartenderwho thrives under pressure, loves the rhythm of a busy service, and takes pride in doing things properly

Key Responsibilities

  • Prepare and serve alcoholic and non-alcoholic beverages to company standards
  • Create a range of classic cocktails, mixed drinks, and specialty beverages
  • Deliver outstanding customer service to international travellers and airport guests
  • Maintain cleanliness and organisation of the bar area at all times
  • Process orders and payments accurately
  • Anticipate guest needs and resolve any queries professionally.
  • Work collaboratively with kitchen and front-of-house teams to ensure excellent service
  • Follow all licensing, food safety, health & safety, and airport security procedures

Skills & Experience

  • 1 year previous bartending or hospitality experience preferred
  • Knowledge of cocktails, spirits, wines, beers, and beverage service
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional during busy service periods
  • Excellent attention to detail and presentation.
  • A positive, team-oriented attitude
  • Flexibility to work shifts, including early mornings, evenings, weekends, and bank holidays

Requirements

  • Must be able to obtain and maintain an airside security pass
  • Must provide full right-to-work documentation
  • Must be able to provide a 5-year employment, education, and address history for airport security clearance.
  • Comfortable working in a security-controlled airport environment
  • Able to travel to Terminal 5 for varying shift patternsincluding early mornings (starting from 7:00 AM), evenings, weekends, and holidays

What We're Looking For

Passion for hospitality and delivering exceptional guest experiences

Energy, enthusiasm, and a proactive approach to service

Ability to work as part of a high-performing team

Desire to learn, develop, and progress within the Gordon Ramsay restaurant group

This role is ideal for someone who enjoys working in a fast-paced environment and takes pride in providing world-class service to guests from around the world

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Bartender employer: Heathrow Employment & Skills Academy

Fortnum & Mason offers an exceptional work environment at Heathrow Airport, where employees are part of a prestigious fine dining establishment. With a strong commitment to inclusivity and career development, the company fosters a supportive culture that values each individual's contributions. Employees benefit from opportunities for growth and recognition in a dynamic setting, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Heathrow Employment & Skills Academy Recruitment Team