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- Tasks: Lead vetting operations and ensure compliance with aviation security standards.
- Company: Join ABM, a global leader in integrated facility services.
- Benefits: Competitive salary, diverse work environment, and opportunities for career growth.
- Why this job: Make a real impact on aviation safety while developing your leadership skills.
- Qualifications: Experience in vetting or compliance, strong leadership, and communication skills.
- Other info: Be part of a diverse team committed to sustainability and excellence.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About The Role
The Vetting Operations Manager leads the end-to-end vetting, ID pass, and security compliance function across the UK aviation business. The role ensures full compliance with CAA and airport regulations, manages national vetting and ID teams, oversees authorised signatory duties, and drives continuous improvement to support safe, efficient, and scalable operations.
Key Responsibilities
- Security Pass & Vetting Operations
- Lead national vetting and ID pass teams, ensuring compliant, accurate, and efficient processes.
- Implement best-practice security pass procedures aligned with CAA and airport standards.
- Support operational leaders with licensing, recruitment, and onboarding requirements.
- Policies, Compliance & Continuous Improvement
- Develop and maintain vetting and ID policies, ensuring alignment with regulatory changes.
- Identify process gaps and implement corrective actions to strengthen compliance and resilience.
- Exercise authority to approve or refuse passes based on documentation standards.
- Stakeholder Support
- Provide expert guidance to managers on vetting, ID, and employment-related compliance.
- Act as a trusted advisor to internal and external stakeholders.
- Authorised Signatory Duties
- Act as an authorised signatory across required airports.
- Maintain the authorised signatory list and ensure all remain trained and compliant.
- Oversee full referencing checks, including employment history, gaps, HMRC, overseas checks, and translations.
- Screening & Regulatory Compliance
- Manage suppliers for GSAT, CRC, CTC, and other screening requirements.
- Ensure screening quality, timelines, and regulatory compliance.
- Data Management & Reporting
- Maintain accurate records of all vetting and ID pass activity.
- Track applications, renewals, expiries, and pass returns.
- Produce monthly dashboards and compliance reports.
- Financial Management
- Manage departmental budgets and review monthly invoices, resolving discrepancies.
- Stakeholder Relationships
- Build strong relationships with airport authorities, internal teams, and external partners.
- Ensure excellent customer service across all passes-issuing functions.
- Team Leadership
- Lead, develop, and performance-manage national vetting and ID teams.
- Oversee workforce planning, productivity reporting, and workload distribution.
- Business Development & TUPE
- Develop commercially viable vetting and ID services for external clients.
- Support TUPE processes and ensure compliant onboarding of transferring staff.
- Audit, Training & Governance
- Conduct internal and supplier audits (Right to Work, Modern Slavery, Airside ID, vetting).
- Deliver training on CAA and company standards.
- Approve new administrators on ID systems.
- Health & Safety & Projects
- Ensure vetting operations comply with H&S policies.
- Contribute to cross-functional projects and business initiatives.
About You
Required Skills & Experience
- Senior experience in vetting, compliance, or aviation security operations.
- Strong knowledge of CAA regulations and airport ID pass requirements.
- Expertise in vetting, screening, and referencing processes.
- Excellent data management, reporting, and organisational skills.
- Strong leadership, stakeholder management, and communication abilities.
- Ability to drive continuous improvement in a fast-paced environment.
About The Company
ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Vetting Manager employer: Heathrow Airport
Contact Detail:
Heathrow Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vetting Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation industry, especially those who work in vetting and compliance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on CAA regulations and airport ID pass requirements. Show us you know your stuff and can handle the nitty-gritty of vetting operations. Confidence is key!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Whether it’s managing teams or driving continuous improvement, make sure to highlight your experience in leading vetting and ID teams during interviews.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Vetting Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in vetting, compliance, and aviation security. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Leadership Skills: As a Vetting Manager, you'll be leading teams, so don’t forget to mention your leadership experience. Share examples of how you've developed teams or improved processes in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Heathrow Airport
✨Know Your Regulations
Familiarise yourself with CAA regulations and airport ID pass requirements. Being able to discuss these in detail will show your expertise and readiness for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in vetting or compliance operations. Highlight your ability to manage and develop teams, as this is crucial for the Vetting Manager position.
✨Demonstrate Continuous Improvement Mindset
Think of specific instances where you've identified process gaps and implemented improvements. This will illustrate your proactive approach and commitment to enhancing operational efficiency.
✨Build Relationships
Be ready to discuss how you've built strong relationships with stakeholders in previous roles. This is key for providing expert guidance and ensuring excellent customer service in the vetting process.
