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- Tasks: Manage supplier contracts to ensure safety, quality, and performance objectives are met.
- Company: Join Heathrow, a leading airport known for its commitment to diversity and inclusivity.
- Benefits: Enjoy hybrid working options, flexibility, and a supportive work environment.
- Why this job: Be part of a dynamic team driving operational excellence and making a real impact.
- Qualifications: Experience in contract management and a strong understanding of compliance and procurement processes.
- Other info: We celebrate individuality and encourage applications from diverse backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
The Supplier Operations Manager will provide partnership to the function to ensure that contracts are managed to deliver specified safety, quality, financial, innovation, risk, compliance and performance objectives. This role is responsible for ensuring the whole of the Engineering and Baggage function is commercially aware of its budgets and has appropriate controls and procedures in place to manage costs, realise financial opportunities and mitigate risks.
Responsibilities
- Maintain clear governance of supplier performance across cost, asset performance, compliance, risk, opportunities realisation, H&S and environmental targets. This will be done by the robust testing of the operational plans across all delivery teams, ensuring commercial performance is understood.
- Ensure the contract scope is understood by the delivery teams and is supported and tested in terms of cost, asset performance, compliance, risk, H&S and environmental targets.
- Work with Business Managers and other business unit team members to identify and deliver performance / cost saving measures.
- Work closely with the Finance and Procurement team to ensure fit for purpose contracts are in place providing value for money.
- Ensure during re-tending of the contract pipeline we maximise our understanding of today's asset base, ensuring our business partners and suppliers play an active role in asset management and help contribute to the operational asset strategy & delivery teams' operational plans.
Qualifications
- Working experience within a contract management setting.
- Strong understanding of contract law and relevant legislation.
- Proven track record in delivery of compliance within a complex workplace setting.
- Broad, transferable knowledge of a wide range of assets, systems and improvement methodologies relevant to the airport.
- Demonstrable background in driving commercial best practice and knowledge of procurement processes.
- Strong track record of delivering business improvement and change in a complex environment, achieving significant increases in operational and commercial performance, whilst reducing costs and improving efficiency.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Supplier Operations Manager employer: Heathrow Airport
Contact Detail:
Heathrow Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Operations Manager
✨Tip Number 1
Familiarise yourself with the specific contracts and compliance requirements relevant to the aviation industry. Understanding the nuances of contract law and how it applies to supplier operations will give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the airport operations and supplier management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with cost-saving measures and performance improvements in previous roles. Be ready to share specific examples that demonstrate your ability to drive commercial best practices and manage supplier relationships effectively.
✨Tip Number 4
Research StudySmarter's values and culture, especially regarding inclusivity and diversity. Being able to articulate how your personal values align with ours can make a strong impression during the interview process.
We think you need these skills to ace Supplier Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Supplier Operations Manager position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in contract management, compliance, and commercial best practices. Use specific examples that demonstrate your achievements in similar roles to show how you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the job requirements. Emphasise your understanding of contract law, risk management, and your ability to drive business improvement in complex environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Heathrow Airport
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Supplier Operations Manager role entails. Familiarise yourself with the key responsibilities and qualifications listed in the job description, especially around contract management and compliance.
✨Prepare Examples of Past Successes
Be ready to discuss specific instances where you've successfully managed contracts or improved operational performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Showcase Your Commercial Awareness
Demonstrate your understanding of financial management and cost-saving measures. Be prepared to discuss how you've previously identified financial opportunities and mitigated risks in a complex environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to supplier management and operational strategy. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
