At a Glance
- Tasks: Lead the strategy for digital workplace technologies and enhance collaboration at Heathrow.
- Company: Join Heathrow, the world's most iconic airport, committed to sustainability and innovation.
- Benefits: Competitive salary, performance bonuses, generous leave, and private health insurance.
- Why this job: Make a real impact on millions of journeys while developing your career in a dynamic environment.
- Qualifications: Experience with Microsoft 365 and strong stakeholder management skills required.
- Other info: Enjoy hybrid working options and a culture that celebrates diversity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Heathrow isacity within a city.Andthere\’sno place likeitwhen it comes to the scale of our ambitions.You\’llbe part of a Customer team that drives our profitability across everything from retail,propertyand airport transport,through to passenger services, forecasting andcontracts withairlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We havea pioneeringagenda for digital, e-commerce and innovation, aswe look totransformthe way our passengers spendat our airport.We believe the best way to drive growth across ouriconicairport is by improving the servicesoffered within it.Soalthough we know generating income is critical to driving our business forward,we\’realso passionate about delivering the best possible passenger experience.You\’llhelp us to get the balance right – not least so we can continue investing in an airport that leads the world.Job Info Job Identification 4978Job Category Data and DigitalPosting Date 01/30/2026, 12:28 PMApply Before 02/13/2026, 11:59 PMJob Schedule Full timeLocations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW, GBContract Type PermanentWorking Pattern Monday-Friday Business hoursJob Description This role will continually improve Heathrow\’s Commercial Digital platforms, specifically Heathrow\’s eCommerce Retail Platform (Reserve & Collect), aligning with Heathrow.com, the Heathrow Mobile App and My Heathrow.Your role will involve Input into and support Heathrow\’s Commercial Digital Strategy.Manage up to 3 Product Backlogs that are aligned with and are prioritised to deliver on Heathrow\’s Commercial Digital Strategy.Lead Delivery Teams (including Delivery Managers, Designers, Developers and Testers) as they implement the prioritised backlog whilst also continually working with the team to optimise the process.Deliver innovative digital experiences to an annual global audience of around 20 million website visitors and around 1 million mobile app users.Communicate with and influence 3rd Party Stakeholders, retailers and the wider Heathrow business to maintain strategic alignment of the products beingThese skills are essential Can demonstrate strong influencing skills and working with multiply stakeholders and 3rd party relationshipsDemonstrable experience of working with Agile teams.Practical experience with Agile tools such as Azure Devops or JIRA/ConfluenceAn understanding of delivering responsive design, SEO, web analytics, usability and CMSGood working knowledge of web standards, user experience design, accessibility and responsive web designExperience in Salesforce SaaS Applications is an advantage#LI-HybridAbout us There\’s something so special about working at the world\’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.Every day, you\’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we\’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.Join us on that journey and we\’ll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there\’s no place like Heathrow.Our rewardsWe offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we\’ll support you to be at your best inside and outside work. And of course, we\’ll provide varied learning and development opportunities too. Here you\’ll find everything you need for a fulfilling career journey that can take you in exciting directions.Working LocationOur Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You\’ll need to be based in the UK and within a commutable distance to Heathrow.As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.Take the next step Join Heathrow and discover unlimited opportunities to make a difference
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Product Owner employer: Heathrow Airport
Contact Detail:
Heathrow Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Network like a pro! Reach out to current employees at Heathrow through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role as a Product Owner. Personal connections can make all the difference!
✨Tip Number 2
Prepare for your interview by diving deep into the latest trends in workplace technologies, especially around Microsoft 365. Show us you’re not just familiar with the tools but passionate about how they can enhance collaboration and efficiency at Heathrow.
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you’ve worked on projects involving Microsoft Teams or SharePoint, be ready to share specific examples of how you drove adoption or improved user experience. We love seeing real-world impact!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Heathrow. Let’s make those journeys better together!
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Product Owner role. Highlight your expertise in Microsoft 365 and any relevant project management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for modern workplace technologies and how you can contribute to our mission at Heathrow. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven adoption of new tools or improved processes in previous roles. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing team!
How to prepare for a job interview at Heathrow Airport
✨Know Your Tech Inside Out
As a Product Owner for Digital Workplace, you’ll need to be well-versed in Microsoft 365 tools like Teams, SharePoint, and OneDrive. Brush up on the latest features and how they can enhance workplace collaboration. Be ready to discuss specific examples of how you've used these tools to drive efficiency and improve user experience.
✨Showcase Your Stakeholder Management Skills
This role involves partnering with senior stakeholders across various departments. Prepare to share experiences where you successfully influenced decision-making or gathered requirements from diverse teams. Highlight your communication skills and how you’ve navigated complex stakeholder landscapes in past projects.
✨Demonstrate Your Leadership Style
You’ll be leading a team and managing backlogs, so it’s crucial to convey your leadership approach. Think about times when you’ve motivated a team or resolved conflicts. Be ready to discuss how you prioritise tasks and ensure timely delivery while fostering a collaborative environment.
✨Align with Their Vision for Sustainability
Heathrow is committed to sustainability, so show that you share this value. Research their initiatives and think about how your role as a Product Owner can contribute to these efforts. Discuss any relevant experience you have in driving sustainable practices within technology or project management.