At a Glance
- Tasks: Drive revenue growth and optimise pricing for Heathrow Express across all sales channels.
- Company: Join the iconic Heathrow Express team, shaping the future of rail services.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Fast-paced environment with opportunities for continuous improvement and career advancement.
- Why this job: Make a real impact on customer experiences and contribute to sustainable growth.
- Qualifications: Experience in trading or commercial growth, strong analytical skills, and excellent communication.
The predicted salary is between 49500 - 60500 £ per year.
Description
Join Heathrow Express as our Trading & Growth Manager and play a pivotal role in shaping the future of one of the UK’s most recognised rail services.
This role sits at the heart of Heathrow’s commercial strategy, driving revenue growth, optimising pricing, and enhancing customer value and improving commercial performance across all Heathrow Express sales channels.
You’ll work closely with marketing, data, and operations teams to ensure our trading performance supports Heathrow’s wider ambition to deliver outstanding passenger experiences and sustainable commercial success.
As part of the Commercial team, you’ll lead initiatives that translate insight into action – from developing dynamic pricing strategies to identifying new growth opportunities.
You’ll be instrumental in ensuring Heathrow Express remains competitive, customer-focused, and aligned with Heathrow’s broader commercial objectives.
Responsibilities
- Develop and lead the delivery of trading strategies that maximise revenue and yield across all Heathrow Express channels, including digital, B2B, and retail.
- Lead the analysis of sales performance, customer behaviour, and market trends to inform pricing, promotions, and product development.
- Develop insight into customer segments, purchasing behaviours and channel preferences to identify growth opportunities.
- Collaborate with marketing and digital teams to optimise conversion, customer acquisition, and retention through data-driven campaigns.
- Identify and deliver new commercial opportunities, partnerships, and initiatives that support Heathrow’s growth and sustainability goals.
- Work with finance and operations to forecast performance, manage budgets, and ensure trading decisions are commercially sound and operationally feasible.
- Champion continuous improvement through structured test-and-learn activity, and refining trading approaches to enhance customer value and business performance.
Qualifications
- Proven experience in trading, revenue management, or commercial growth roles within transport, travel, or retail sectors.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into actionable strategies.
- Excellent stakeholder management and communication skills, with experience influencing cross-functional teams.
- Commercial acumen and a results-driven mindset, with a track record of delivering measurable growth.
- Proficiency in data analysis tools and e-commerce platforms.
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
- #LI-Hybrid
Trading & Growth Manager in London employer: Heathrow Airport
As a Payroll Specialist based in Glasgow, you will thrive in a dynamic work environment that prioritises employee well-being and professional growth. Our collaborative culture fosters strong relationships across HR and Payroll, ensuring you have the support needed to excel in your role while contributing to continuous process improvements. With a commitment to compliance and service quality, we offer meaningful opportunities for career advancement and a rewarding experience in managing payroll and benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Trading & Growth Manager in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Heathrow Airport.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Heathrow Airport. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Trading & Growth Manager in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Heathrow Airport, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Heathrow Airport and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Heathrow Airport. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Heathrow Airport
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Heathrow Airport.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Heathrow Airport.
