At a Glance
- Tasks: Lead strategic workforce planning and organisation design to shape future capabilities.
- Company: Join a leading organisation focused on long-term strategic outcomes.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to influence senior leaders.
- Why this job: Make a real impact by shaping the workforce of the future.
- Qualifications: 3-5 years experience in strategic workforce planning and organisation design.
The predicted salary is between 60000 - 75000 £ per year.
While this role sits within Organisational Effectiveness and offers the opportunity over time to lead across both organisation design and strategic workforce planning, the immediate and primary focus will be on leading the development and coordination of Heathrow’s Strategic Workforce Plan, ensuring the organisation is equipped with the skills and capabilities needed to deliver its long-term strategy. We are particularly interested in candidates who bring strong strategic workforce planning capability, with the ability to look ahead, identify how the workforce needs to evolve, and define future skills and capabilities, translating this into clear, practical interventions. While a blended skillset across workforce planning and organisation design is advantageous, the immediate priority will be to build, coordinate, and embed a robust, enterprise-wide strategic workforce planning approach. Please note this role focuses on long-term, strategic workforce planning and organisation design, rather than short-term operational resourcing.
Responsibilities
- Strategic Workforce Planning
- Lead strategic workforce planning to identify future skills, capabilities and workforce needs
- Shape and deliver enterprise-wide SWP cycles aligned to business planning
- Provide expert guidance to HRBPs and leaders on SWP frameworks and methodologies
- Develop workforce scenarios (build, buy, borrow, automate) to address capability gaps
- Organisation Design & Operating Model
- Lead the design of future-state structures, governance and accountabilities aligned to business strategy
- Translate strategic change into clear organisation design solutions (structures, decision rights, ways of working)
- Deliver evidence-based, commercially viable designs that drive efficiency and sustainable outcomes
- Organisation Effectiveness & Integration
- Integrate organisation design, operating model and workforce strategy into cohesive solutions
- Diagnose organisational challenges and implement targeted interventions
- Act as a trusted advisor on organisation effectiveness and workforce decisions
- Change Delivery & Embedding
- Lead or support delivery of organisational change initiatives
- Drive adoption and embed sustainable change, managing risks and resistance
- Stakeholder Leadership
- Partner with senior leaders to shape strategy, providing insight, challenge and expert advice
- Translate complex concepts into clear, actionable recommendations and influence without authority
- Capability & Practice Development
- Contribute to OE frameworks, tools and methodologies
- Act as a subject matter expert and coach others to build organisational effectiveness capability
Qualifications
- Experience looking 3–5+ years ahead, translating business strategy into clear workforce implications, rather than focusing primarily on short-term staffing or scheduling
- The ability to identify how the workforce needs to evolve, including future skills, capabilities, and critical roles required to deliver long-term strategic outcomes
- Strong experience in developing strategic workforce plans, including shaping workforce scenarios and defining how future demand will be met through a mix of building, buying, borrowing, or automating capability
- Confidence working with senior stakeholders to challenge thinking, influence decisions, and bring clarity to complex, ambiguous workforce problems
- A track record of coordinating or leading enterprise-wide workforce planning approaches, bringing together insight from across multiple business areas into a coherent, organisation-wide view
- The ability to move beyond data and analysis to translate insight into clear, practical actions, such as capability-building, talent strategies, or structural interventions
Organisational Effectiveness Manager in London employer: Heathrow Airport
Heathrow Airport is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide opportunities for professional development and the chance to lead impactful strategic initiatives in workforce planning and organisation design. Our commitment to a diverse and inclusive culture ensures that every team member can contribute meaningfully to our long-term vision while enjoying the unique advantages of working at one of the world's busiest airports.
StudySmarter Expert Advice🤫
We think this is how you could land Organisational Effectiveness Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Heathrow or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding the company’s strategic workforce planning needs. Show us how your skills align with their long-term goals, and be ready to discuss practical interventions you've implemented in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Organisational Effectiveness Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in strategic workforce planning and organisation design. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects!
Showcase Your Strategic Thinking:In your application, emphasise your ability to look ahead and identify future workforce needs. We’re keen on candidates who can translate business strategy into actionable workforce plans, so share examples of how you've done this in the past.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and achievements, as we appreciate candidates who can communicate complex ideas simply.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Heathrow Airport
✨Know Your Workforce Planning Inside Out
Make sure you understand the ins and outs of strategic workforce planning. Brush up on how to identify future skills and capabilities, and be ready to discuss how you would shape workforce scenarios. This will show that you can think ahead and align with the company's long-term strategy.
✨Prepare Real-World Examples
Have specific examples ready that demonstrate your experience in developing strategic workforce plans. Talk about how you've previously identified capability gaps and what interventions you implemented. This will help you illustrate your practical knowledge and problem-solving skills.
✨Engage with Stakeholders
Be prepared to discuss how you’ve partnered with senior leaders in the past. Think about times when you influenced decisions or provided clarity on complex workforce issues. This will highlight your ability to communicate effectively and build relationships across the organisation.
✨Showcase Your Change Management Skills
Since this role involves leading organisational change initiatives, be ready to talk about your experience in driving sustainable change. Discuss how you've managed resistance and ensured adoption of new strategies. This will demonstrate your capability in embedding effective solutions within an organisation.
