At a Glance
- Tasks: Lead and manage technical training delivery for Heathrow's Engineering teams.
- Company: Heathrow, a leading airport committed to inclusivity and diversity.
- Benefits: Competitive salary, performance bonuses, generous leave, and private health insurance.
- Other info: Hybrid working options and a commitment to continuous improvement in training.
- Why this job: Make a real impact in a safety-critical environment while developing your career.
- Qualifications: Experience in training delivery and strong stakeholder management skills required.
The predicted salary is between 50000 - 60000 € per year.
The Delivery Manager - Engineering ensures the effective delivery of all technical and operational training across Heathrow's Engineering teams, overseeing planning, scheduling and quality assurance. Leading a team, the role drives high performance, ensures compliance with regulatory standards, and manages partnerships with internal stakeholders and external providers. The postholder monitors training outcomes, mitigates risks, and maintains training facilities – ensuring colleagues are fully competent to support a safe and compliant airport environment.
Responsibilities
- Leading the delivery of all technical and operational training across Heathrow Engineering, ensuring full regulatory compliance.
- Manage and assure performance of third-party training providers, including contracts and quality standards.
- Partner with internal stakeholders to forecast training needs and align delivery with operational priorities.
- Monitor, analyse and report on training performance, proactively managing risks and compliance gaps.
- Lead, coach and manage a team of delivery and/or learning operations specialists through effective performance management.
- Ensure training facilities, equipment and resources are well maintained and fit for purpose.
- Drive continuous improvement in training delivery, content and learner experience.
Qualifications
- Proven experience managing training delivery within a regulated or safety-critical environment, ensuring compliance with legal and regulatory standards.
- Strong knowledge of fire, health and safety legislation, with the ability to monitor, analyse and act on compliance data.
- Experience managing third-party training providers, including contracts, performance and quality assurance.
- Excellent stakeholder management and communication skills, able to influence across operational and specialist teams.
- Strong organisational, planning and data-driven decision-making skills, with the ability to manage multiple priorities effectively.
Ideal Additional Qualifications
- Professional Qualification in the area of technical training delivery (e.g. FHS / Eng / Sec etc)
- Professional qualification in training delivery (L3AET etc)
- Professional Quality Assurance qualification
Benefits
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Learning Delivery Manager - Engineering employer: Heathrow Airport
Heathrow Airport is an exceptional employer, offering a dynamic work environment where you can lead the delivery of vital training for engineering teams while ensuring compliance and safety in a world-class airport setting. With competitive salaries, generous benefits, and a commitment to employee growth through varied learning opportunities, we foster a culture of inclusivity and support, making it an ideal place for those seeking meaningful and rewarding careers. Our hybrid working model provides flexibility, allowing you to balance your professional and personal life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Delivery Manager - Engineering
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Heathrow or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching common questions for Delivery Managers in engineering. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your skills! During interviews, highlight your experience managing training delivery and compliance. Use specific examples to demonstrate how you've driven performance and improved training outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Learning Delivery Manager - Engineering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Learning Delivery Manager role. Highlight your experience in managing training delivery, especially in regulated environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about training delivery and how you can contribute to our team at Heathrow. Keep it engaging and relevant to the job description.
Showcase Your Stakeholder Management Skills:In your application, emphasise your experience in managing relationships with internal stakeholders and third-party providers. We value strong communication skills, so give us examples of how you've influenced teams in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at Heathrow Airport
✨Know Your Training Delivery Inside Out
Make sure you’re well-versed in the specifics of training delivery, especially in regulated environments. Brush up on compliance standards and be ready to discuss how you've ensured adherence to these in your previous roles.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to manage relationships with both internal and external stakeholders. Think about times when you successfully influenced decisions or aligned training needs with operational priorities.
✨Demonstrate Data-Driven Decision Making
Be ready to talk about how you’ve used data to monitor and improve training performance. Bring examples of how you’ve identified compliance gaps and what actions you took to mitigate risks.
✨Lead with Confidence
As a potential leader, it’s crucial to convey your coaching and management style. Prepare to discuss how you’ve led teams in the past, focusing on performance management and continuous improvement in training delivery.
