Senior Category Manager - HR & Business Services - FTC in Hounslow

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Never has been there been a better time to join Heathrow Procurement as we plan for considerable growth. Procurement has been at the forefront of driving supply-chain value at Heathrow during the last few years, whether it's been rightsizing operational services during Covid, driving Aviation's Carbon-Zero agenda or planning for Heathrow's expansion.

As the Senior Category Manager for HR & Business Services, you'll be responsible for directing the Procurement agenda for our People team and functional directorates, building great relationships and delivering 'best-in-class' procurement. This is an exciting role, overseeing tens of million-pound procurement spend with companies that are strategic to Heathrow's success. You'll work closely with colleagues delivering business priorities, identifying new opportunities that continuously deliver value to the business, creating robust sourcing strategies, managing risk through your contracting and effective supplier relationships.

• Leading and innovating procurement strategies across HR & Business Services, leveraging market-leading technologies and commercial models to deliver competitive advantage and drive value for the business.
• Managing end-to-end strategic sourcing and robust contract management processes, ensuring compliance with governance and regulations whilst maximising commercial opportunities and mitigating risks.
• Engaging with external markets to identify and embed best practices, encourage continuous improvement, and promote innovation that adds tangible value beyond adherence to process.
• Overseeing supplier relationship management, performance monitoring, and coaching of business owners and team members to ensure contracts deliver on objectives and continuous improvement targets.
• Line Management responsibility of 2 direct reports.

• Post-qualification procurement experience in HR & Business Services procurement with a Commercial and Contractual bias.
• Clear understanding of Professional Services contract terms and conditions and the ability to negotiate them, ideally demonstrable experience in a variety of Procurement and Contracting models including Framework and Services Agreements.
• Excellent attention to detail and ability to prioritise in a complex, fast-paced environment.
• Experience working in an integrated project team involving supplier partnering organisations.
• Strong verbal and written communication skills, including analytics.
• Ideally, you'll also have professional qualifications e.g., MRICS, CIPS, MBA, MSC.

About Us: There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards: We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location: Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work: Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities: As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

About the Team: People are at the heart of Heathrow. Not just the millions of passengers who travel, trade, shop, eat, connect and explore with us every year, but also the thousands of colleagues who go the extra mile to give every one of them the best airport service in the world. In the People team, we partner with people across our business to help to make Heathrow a place where everyone is accepted for who they are and can achieve their best. We're a community of human resources and health and safety professionals, encompassing all aspects of HR and wellbeing. Whether your passion is in business partnering, reward, learning and development, or any other specialist area, you'll be part of a team creating and delivering Heathrow's innovative People Strategy. We are committed to being a truly inclusive organisation that represents the diversity of the local community at every level. There's no place like Heathrow - for the buzz, for the variety, for the sense of belonging and for the chance to go on a really fulfilling career journey. We're passionate about our colleagues' experience, making Heathrow a great place to work and creating careers, not just jobs.