At a Glance
- Tasks: Lead and manage technical training delivery for Heathrow's Engineering teams.
- Company: Heathrow, a leading airport committed to inclusivity and diversity.
- Benefits: Competitive salary, performance bonuses, generous leave, and private health insurance.
- Other info: Hybrid working options and a commitment to continuous improvement and learning.
- Why this job: Make a real impact in a safety-critical environment while developing your career.
- Qualifications: Experience in training delivery and strong stakeholder management skills.
The predicted salary is between 50000 - 60000 € per year.
The Delivery Manager - Engineering ensures the effective delivery of all technical and operational training across Heathrow's Engineering teams, overseeing planning, scheduling and quality assurance. Leading a team, the role drives high performance, ensures compliance with regulatory standards, and manages partnerships with internal stakeholders and external providers. The postholder monitors training outcomes, mitigates risks, and maintains training facilities – ensuring colleagues are fully competent to support a safe and compliant airport environment.
Responsibilities
- Leading the delivery of all technical and operational training across Heathrow Engineering, ensuring full regulatory compliance.
- Manage and assure performance of third-party training providers, including contracts and quality standards.
- Partner with internal stakeholders to forecast training needs and align delivery with operational priorities.
- Monitor, analyse and report on training performance, proactively managing risks and compliance gaps.
- Lead, coach and manage a team of delivery and/or learning operations specialists through effective performance management.
- Ensure training facilities, equipment and resources are well maintained and fit for purpose.
- Drive continuous improvement in training delivery, content and learner experience.
Qualifications
- Proven experience managing training delivery within a regulated or safety-critical environment, ensuring compliance with legal and regulatory standards.
- Strong knowledge of fire, health and safety legislation, with the ability to monitor, analyse and act on compliance data.
- Experience managing third-party training providers, including contracts, performance and quality assurance.
- Excellent stakeholder management and communication skills, able to influence across operational and specialist teams.
- Strong organisational, planning and data-driven decision-making skills, with the ability to manage multiple priorities effectively.
Ideal Additional Qualifications
- Professional Qualification in the area of technical training delivery (e.g. FHS / Eng / Sec etc)
- Professional qualification in training delivery (L3AET etc)
- Professional Quality Assurance qualification
Benefits
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Learning Delivery Manager - Engineering in Hounslow employer: Heathrow Airport
Heathrow Airport is an exceptional employer, offering a dynamic work environment where the Learning Delivery Manager - Engineering can thrive. With a strong commitment to employee growth, competitive salaries, and generous benefits including performance bonuses and private health insurance, we ensure our team members are well-supported both personally and professionally. Our hybrid working model promotes flexibility, while our focus on inclusivity and sustainability makes Heathrow a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Delivery Manager - Engineering in Hounslow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Heathrow. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Heathrow's engineering teams and their training needs. Show us you understand the role and how you can make a difference right from the get-go.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your experience in managing training delivery and compliance, making you feel more confident when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Learning Delivery Manager - Engineering in Hounslow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing training delivery, especially in regulated environments. We want to see how your skills align with the role of Learning Delivery Manager - Engineering.
Showcase Your Stakeholder Management Skills:In your application, emphasise your ability to partner with internal stakeholders and manage third-party training providers. We love seeing examples of how you've influenced teams and ensured compliance in past roles.
Highlight Continuous Improvement Initiatives:We’re all about driving high performance and continuous improvement. Share specific examples of how you’ve enhanced training delivery or learner experiences in your previous positions.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at Heathrow.
How to prepare for a job interview at Heathrow Airport
✨Know Your Training Delivery Inside Out
Make sure you’re well-versed in the specifics of training delivery, especially in regulated environments. Brush up on compliance standards and be ready to discuss how you've ensured regulatory compliance in your previous roles.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to manage relationships with both internal stakeholders and third-party training providers. Think about times when you’ve successfully influenced decisions or improved collaboration.
✨Demonstrate Data-Driven Decision Making
Be ready to talk about how you’ve used data to monitor and improve training performance. Bring examples of how you’ve identified compliance gaps and what actions you took to mitigate risks.
✨Highlight Your Leadership Style
As a Learning Delivery Manager, you’ll need to lead a team effectively. Prepare to discuss your leadership approach, including how you coach and manage team performance, and any strategies you use to drive continuous improvement.
