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- Tasks: Lead engaging events and enhance colleague experiences at Heathrow.
- Company: Heathrow, a leading airport focused on employee engagement and community building.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real impact by creating unforgettable moments for colleagues.
- Qualifications: Event planning skills and strong communication abilities are essential.
- Other info: Join a dynamic team dedicated to fostering a vibrant workplace culture.
The predicted salary is between 40000 - 50000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
At Heathrow, we're building an extraordinary place to work - one where every colleague feels heard, valued, and proud to be part of the organisation. And that's where you come in. We're looking for an Employee Experience (EX) Manager who can turn insight into action, events, and engagement across our organisation. If you're part community builder, part project leader, part event planner, this could be the role for you.
Responsibilities
- Leading targeted EX interventions - Solving pain points in the colleague journey, from fixing onboarding friction to launching bespoke initiatives for specific communities.
- Creating the foundations for events and communities - Designing and operating a way of working that empowers and supports colleagues to run brilliant events and societies themselves.
- Delivering signature Heathrow moments - Leading on our main colleague events (e.g. Awards Nights, Engagement Week) and make them unforgettable.
- Running the engagement heartbeat - Keeping the monthly rhythm alive (like Colleague Appreciation Day), ensuring colleagues feel seen, valued and connected throughout the year.
- Being our on-the-ground connector - Staying close to the colleague voice by being out in terminals, offices and operational spaces, feeding real insights back into the wider EX strategy.
- Aligning inside with outside - Bringing external best practice into Heathrow and ensure the internal experience matches the employer brand we share with the world.
- Leading on initiatives like Boost - Looking after our Boost (recognition) platform, finding ways to maximise engagement with the platform & other employee experience initiatives.
Qualifications
- Comfortable organising and leading events.
- Strong communication and storytelling skills especially from an engagement perspective.
- Experience building thriving communities - supporting networks, societies and volunteer groups to grow and succeed.
- Comfortable in the spotlight - able to hold a room, energise a crowd and create space for honest conversation.
- Understands what truly drives culture and engagement and how HR levers can shape the colleague experience.
- Leads with emotional intelligence - navigating tough conversations with empathy, tact and clarity.
Employee Experience Manager - Engagement & Events in Hounslow employer: Heathrow Airport
Contact Detail:
Heathrow Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Experience Manager - Engagement & Events in Hounslow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or colleagues, let your authentic self shine through. We want to see your passion for employee experience and engagement – it’s what makes you unique!
✨Tip Number 3
Prepare for those interviews! Research the company culture and think about how you can contribute to their employee experience initiatives. We suggest practising common interview questions and having some engaging stories ready to share.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help us create unforgettable experiences at Heathrow!
We think you need these skills to ace Employee Experience Manager - Engagement & Events in Hounslow
Some tips for your application 🫡
Show Your Passion for Employee Experience: When writing your application, let your enthusiasm for creating a fantastic employee experience shine through. Share specific examples of how you've engaged colleagues in the past and what you believe makes a workplace truly special.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. Highlight your event planning skills and community-building experiences that align with what we're looking for at Heathrow.
Be Authentic and Personable: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share your personality. This role is all about connecting with people, so let us see how you would fit into our culture.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Heathrow Airport
✨Know Your Audience
Before the interview, research Heathrow's culture and values. Understand their commitment to employee experience and engagement. This will help you tailor your responses to show how your skills align with their mission.
✨Showcase Your Event Planning Skills
Prepare specific examples of events you've organised or led in the past. Highlight your role in making these events successful and how they contributed to employee engagement. Use metrics if possible to demonstrate impact.
✨Demonstrate Emotional Intelligence
Be ready to discuss how you've navigated challenging conversations in previous roles. Share examples that showcase your empathy and ability to connect with colleagues, as this is crucial for the Employee Experience Manager role.
✨Engage with Insight
Think about how you can turn insights into actionable strategies. Prepare to discuss how you've used feedback to improve colleague experiences in the past, and be ready to suggest innovative ideas for Heathrow's employee engagement initiatives.