At a Glance
- Tasks: Ensure smooth baggage operations at Heathrow, collaborating with various teams.
- Company: Heathrow is the world's busiest airport, offering unique career opportunities.
- Benefits: Enjoy competitive salaries, performance bonuses, generous leave, and hybrid working options.
- Other info: Diverse and inclusive workplace with strong support for personal development.
- Why this job: Join a dynamic team making a real impact in aviation and sustainability.
- Qualifications: Experience in baggage operations or IT service delivery is essential.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\'s leading over-50s age inclusive jobs board.
Job Description
Are you ready to make a real impact at one of the world\'s busiest airports? As a Baggage Operational Assurance Manager, you\'ll play a key role in ensuring that every project and change across Heathrow\'s baggage systems runs smoothly and supports our operational excellence.
From early design through to final handover, you\'ll work closely with a wide range of stakeholders to ensure solutions meet business needs, align with Heathrow\'s standards, and support our long-term strategy. Your work will help mitigate risk and keep our baggage operations running efficiently, delivering a seamless experience for millions of passengers.
Responsibilities
- Working closely with the Airport Operations - Baggage, Baggage Engineering, Airline and Baggage Handler teams to fully understand their risks and requirements and ensure that they are delivered.
- Maintaining accurate records of operational processes, resource, cost, and business impacts to provide timely reports to stakeholders, including the Baggage Approval Board.
- Assuring project solutions against the agreed Baggage Strategies and standards for operability, maintainability, manual handling and safety.
- Working with the project and operational teams to drive plans to maintain operational performance.
- Communicate the Baggage Assurance activities and timelines to Operational teams.
- Work collaboratively across the blended Strategic Partnership team to deliver the operational assurance service.
Qualifications
- Experienced in the Baggage Operational and/or maintenance & IT service delivery environment.
- A working knowledge of Document management, P6 Primavera, Change Control, or similar project management processes and software.
- The ability to work under pressure to drive solutions through the relevant channels.
- Strong leadership skills, to manage directly employed and supplier resources.
- The ability to link strategic planning to live projects.
- Strong organisational, process and time management skills.
About Us
There\'s something so special about working at the world\'s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you\'ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we\'re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we\'ll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there\'s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we\'ll support you to be at your best inside and outside work. And of course, we\'ll provide varied learning and development opportunities too. Here you\'ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You\'ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow\'s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
About the Team
Be part of this city within a city. Every year, millions of people travel through Heathrow. Joining our Engineering team means being at the heart of a complex operation whose size, scale and reputation for innovation are unique. We make sure the airport is always running smoothly and keep passengers and planes moving.
Our team touches all aspects of airport life - from water to energy, rail to roads, baggage systems to runways. The scope and variety of what we do is vast, spanning mechanical, electrical, water, civil, rail and environmental disciplines. Together we are responsible for the performance of 500,000 assets worth £14bn. It means there are always a wide range of interesting development, construction and maintenance projects to get involved with. And a lot of ways to develop your skills, career and reputation.
You\'ll be part of a close-knit, driven team, taking on work that you can take real pride in and feel passionate about. It\'s an exciting place to be, where every day, you\'ll discover a world of fresh possibilities and you\'ll be mentored by world-class experts every step of the way.
#J-18808-LjbffrBaggage Operational Assurance Manager in Hounslow employer: Heathrow Airport
Heathrow Airport is an exceptional employer, offering a dynamic work environment where every day presents new opportunities to make a significant impact on global travel. With a strong commitment to employee growth, competitive salaries, and a comprehensive benefits package, including generous leave and health support, we foster a culture of inclusivity and innovation. Join our Engineering team and be part of a close-knit community dedicated to operational excellence and sustainability, all while enjoying the unique experience of working at one of the world's busiest airports.
StudySmarter Expert Advice🤫
We think this is how you could land Baggage Operational Assurance Manager in Hounslow
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Heathrow Airport and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Heathrow Airport!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Heathrow Airport keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Baggage Operational Assurance Manager in Hounslow
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Heathrow Airport:This is your chance to really connect with the team at Heathrow Airport. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Heathrow Airport
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Heathrow Airport.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Heathrow Airport that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Heathrow Airport. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
