At a Glance
- Tasks: Ensure guests enjoy a first-class dining experience by serving food and drinks.
- Company: Join the Hilton Heathrow T5 team, a leader in hospitality.
- Benefits: Enjoy hotel discounts, flexible pay options, and industry-leading training.
- Other info: Flexible shifts and great career growth opportunities await you.
- Why this job: Be part of a dynamic team and make guests smile every day.
- Qualifications: Passion for customer service and strong communication skills are key.
The predicted salary is between 20000 - 25000 € per year.
What is in it for you? As part of the Hilton Heathrow T5 team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
A day in the life of… As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business.
Excellent customer service skills and attention to detail are essential for this role and you'll always work with Hilton Heathrow T5’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you?
- Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards.
- You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner.
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your ability to support colleagues across the hotel.
- Attention to detail and ability to maintain a clean and organised dining area.
- Flexibility to work varying shifts, including nights, weekends and holidays.
At Hilton Heathrow T5, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’. So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
Food & Beverage Assistant in Slough employer: Heathrow Airport Terminal 5
At Hilton Heathrow T5, we pride ourselves on being an exceptional employer that prioritises the growth and wellbeing of our team members. With industry-leading training, flexible pay options through Wagestream, and generous hotel discounts, we create a supportive and inclusive work environment where every employee can thrive. Join us to be part of a dynamic team dedicated to delivering first-class dining experiences while enjoying numerous benefits and opportunities for personal development.
Contact Detail:
Heathrow Airport Terminal 5 Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Slough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Hilton Heathrow T5. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an exceptional guest experience, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Hilton brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food & Beverage Assistant in Slough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for providing an exceptional guest experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel welcome and valued.
Highlight Relevant Skills:Even if you don’t have direct food and beverage experience, focus on your strong communication skills and teamwork abilities. We love seeing how you’ve engaged with others in previous roles, so share those experiences that showcase your customer service skills.
Be Detail-Oriented:Attention to detail is key in this role. Make sure your application is free from typos and clearly structured. This shows us that you take pride in your work and understand the importance of maintaining a clean and organised environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Hilton Heathrow T5!
How to prepare for a job interview at Heathrow Airport Terminal 5
✨Know the Company
Before your interview, take some time to research Hilton Heathrow T5. Understand their values, especially their focus on guest experience and the four pillars of Food and Beverage. This will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have direct food and beverage experience, think about times when you went above and beyond for a customer. This will demonstrate your passion for creating a positive guest experience.
✨Emphasise Teamwork
Since collaboration is key in this role, be ready to discuss how you work well in a team. Share specific instances where you supported colleagues or contributed to a group effort. This shows that you can adapt and thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team maintains high standards of service. This not only shows your interest but also gives you insight into the company culture.
