People Services Support Specialist - HR Helpdesk in Glasgow

People Services Support Specialist - HR Helpdesk in Glasgow

Glasgow Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the go-to person for HR queries and provide top-notch support to colleagues.
  • Company: Heathrow Airport Limited, a leading organisation in the aviation industry.
  • Benefits: Competitive pay, great work environment, and opportunities for career growth.
  • Other info: Fast-paced environment with a focus on professional development.
  • Why this job: Join a dynamic team and make a real difference in employee experiences.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 31500 - 38500 £ per year.

Heathrow Airport Limited is seeking a People Services Support Team Member to deliver agreed People Services activities in line with business requirements and relevant regulatory and compliance standards.

You will be the professional, timely, and high‑quality first point of contact for HR‑related queries across the organisation, resolving queries at the earliest opportunity and using sound judgement to escalate complex cases when appropriate, always ensuring a positive and supportive colleague experience.

People Services Support Specialist - HR Helpdesk in Glasgow employer: Heathrow Airport Limited

Heathrow is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. As an Events Manager, you will benefit from a supportive culture that prioritises employee growth and development, alongside a commitment to delivering impactful events that connect colleagues to our vision. With a focus on innovation and engagement, working at Heathrow provides unique opportunities to shape memorable experiences in one of the world's busiest airports.

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Contact Details:

Heathrow Airport Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People Services Support Specialist - HR Helpdesk in Glasgow

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Heathrow Airport Limited!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Heathrow Airport Limited.

We think you need these skills to ace People Services Support Specialist - HR Helpdesk in Glasgow

Customer Service Skills
HR Knowledge
Communication Skills
Problem-Solving Skills
Judgement Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Heathrow Airport Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Heathrow Airport Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Heathrow Airport Limited. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Heathrow Airport Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Heathrow Airport Limited

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Heathrow Airport Limited.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Heathrow Airport Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Heathrow Airport Limited and how you would contribute to adapting HR strategies.