At a Glance
- Tasks: Lead the digital transformation at Heathrow, enhancing passenger experiences across web, mobile, and kiosks.
- Company: Join the iconic Heathrow team, where innovation meets travel.
- Benefits: Enjoy competitive pay, bonuses, generous leave, and health perks.
- Other info: Flexible hybrid working options and a commitment to inclusivity.
- Why this job: Shape the future of travel while working in a vibrant, diverse environment.
- Qualifications: Experience in product management and digital platforms is essential.
The predicted salary is between 59400 - 72600 £ per year.
Join Heathrow’s Digital team as a Senior Product Manager and play a pivotal role in shaping the future of passenger and operational experiences across our digital platforms. You’ll be part of a collaborative, forward-thinking environment that drives innovation, ensuring our technology delivers real value to millions of travellers and colleagues every day.
In this role, you’ll own the strategy, roadmap, and delivery for key digital channels such as web, mobile apps, and kiosks, ensuring they meet the needs of customers and stakeholders. Working under a SAFe Agile framework, you will guide squads to deliver seamless integration across APIs and enterprise systems. Your contribution will directly influence how passengers interact with Heathrow, making their journeys smoother and more connected.
Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too.
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. You’ll need to be based in the UK and within a commutable distance to Heathrow.
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
You’ll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.
Proven experience in product management or product ownership within large, complex organisations. Strong track record managing digital platforms (web, mobile apps, kiosks) and API integrations. Experience with SAFe Agile or other scaled agile frameworks. Knowledge of Adobe and Salesforce platforms. Ability to deliver compliant digital solutions in regulated environments. Excellent stakeholder management and influencing skills.
Own the end-to-end product lifecycle for multiple digital touchpoints, from vision to delivery and continuous improvement. Define and deliver product North Star and back-logs aligned with Heathrow’s digital ambitions and passenger needs. Lead development and integration of web, mobile, and kiosk solutions, leveraging APIs for enhanced capabilities. Collaborate closely with journey squads, technology teams, and business stakeholders to prioritise and deliver measurable outcomes. Ensure full compliance with accessibility, security, and regulatory standards. Champion agile practices and data driven decision making to optimise platform performance and user experience.
Senior Product Manager - Platform in London employer: Heathrow Airport Holdings
Heathrow Airport is an exceptional employer, offering a dynamic work environment that thrives on innovation and sustainability. With competitive salaries, generous benefits, and a commitment to employee development, you will find ample opportunities for growth while contributing to transformative projects that impact millions of passengers. Our inclusive culture, supported by diverse talent networks, ensures that every team member feels valued and empowered to make a difference in the world’s most iconic airport.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Platform in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Heathrow Airport Holdings!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Heathrow Airport Holdings would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Heathrow Airport Holdings through your school's career services!
We think you need these skills to ace Senior Product Manager - Platform in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager - Platform, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager - Platform position at Heathrow Airport Holdings. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Heathrow Airport Holdings
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
