Job-ID: 6059Category: Data and DigitalLocation: London, United KingdomSchedule: Full timePosted: 2026-10-21Closes: 2026-10-28Contract Type: PermanentWorking Pattern: Monday-Friday Business hoursIn this role, you'll shape the vision, roadmap, and strategy for digital products that support Heathrow's infrastructure and expansion goals. You'll play a key part in driving our airport-wide digital transformation, ensuring that our digital products deliver meaningful outcomes for passengers, partners, and colleagues. Working closely with our Digital Transformation, Infrastructure, expansion, Tech and Data teams, you'll help create a connected, efficient, and sustainable Heathrow for the future.
QualificationsExtensive experience in digital product management or a similar strategic role.
Strong understanding of digital technologies, platforms, and agile methodologies in the infrastructure spaceExperience working within large, complex infrastructure and operationally complex environmentsExcellent communication and stakeholder engagement skills. Ability to interpret data and translate insights into actionable outcomes.
Proficiency with product management and analytics tools Ideally you'll also haveExperience in aviation, transport, or other large-scale regulated industries.
ResponsibilitiesDefine and deliver the digital product vision, roadmap, and strategy for construction and infrastructure functions in line with Heathrow's long-term goals.
Collaborate with Digital Transformation, Infrastructure, and Expansion teams to align digital initiatives with business priorities and market trends.
Lead the product lifecycle from concept to delivery, ensuring products meet user needs and deliver measurable value.
Use data and analytics to inform decisions, track performance, and drive continuous improvement across digital products.
Engage with stakeholders to identify opportunities, prioritise requirements, and ensure alignment with Heathrow's strategic roadmap.
Champion innovation and agile ways of working to deliver exceptional digital experiences across Heathrow's infrastructure projects.
About the organizationTogether, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join Heathrow's Development team and you'll be part of this, making every journey better for millions each year, now and in the future. We're the team responsible for our multi-billion-pound programmes to successfully transform Heathrow into an extraordinary airport while delivering outstanding value for passengers and airlines. Development covers project management, process improvement, business change, master planning, infrastructure and our ambitious capital investment programmes. This includes Heathrow Expansion, the UK's biggest privately funded infrastructure project and a flagship for delivering lasting economic growth. It brings together people with the skills to deliver prestigious projects that make a lasting impact, from transforming terminals to making significant reductions in carbon emissions. Every day will test your skills and give you the opportunity to make your mark.
About the companyThere's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewardsWe offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions.
With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working LocationOur Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to workHeathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal OpportunitiesAs an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
Head of Construction Digital Product Management in London employer: Heathrow Airport Holdings
Heathrow Airport is an exceptional employer, offering a dynamic work environment where innovation meets tradition. As an IT Programme Lead, you'll be part of a collaborative team dedicated to shaping the future of aviation technology, with access to extensive learning and development opportunities, competitive salaries, and generous benefits. The airport's unique atmosphere, diverse culture, and commitment to sustainability make it a truly inspiring place to build a rewarding career.
