Head of Care - Children's Services in London

Join Heathrow as an IT Disaster Recovery Lead and play a pivotal role in safeguarding the resilience of our critical systems. You will be part of a collaborative technology environment, working closely with cybersecurity, IT services, and business continuity teams to ensure Heathrow remains operational under all circumstances. Your work will directly contribute to maintaining service continuity for millions of passengers and supporting the airport's strategic objectives. In this role, you will lead the design, implementation, and continuous improvement of disaster recovery strategies across our IT landscape. Success means ensuring that recovery plans are robust, tested, and aligned with business priorities, minimising downtime and protecting essential services. You will influence key stakeholders, drive compliance with regulatory requirements, and embed a culture of resilience across the organisation. There's something so special about working at the world's most iconic airport. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewardsWe offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Working LocationOur Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Sustainable Travel to workHeathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. With five diversity networks, we champion inclusivity and celebrate individuality. With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you'll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you'd expect to see in a city – and more. Tech at Heathrow isn't typical – the scale and non-stop nature of our airport make it truly unique. Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive, in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. We're constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a kind careers you won't find anywhere else. Proven experience in IT disaster recovery planning and execution within complex organisations. Strong understanding of business continuity principles and IT infrastructure. Excellent stakeholder management and communication skills. Knowledge of relevant regulatory and compliance requirements. Professional certifications such as CBCI, ITIL, or ISO 22301.Developing and maintaining comprehensive IT disaster recovery plans aligned with Heathrow's business continuity framework. Coordinating with cybersecurity, IT services, and business continuity teams to identify risks and implement mitigation strategies. Leading regular disaster recovery testing exercises and reporting on outcomes to senior stakeholders. Ensuring compliance with industry standards and regulatory requirements for IT resilience. Providing expert guidance and training to internal teams on disaster recovery best practices. Driving continuous improvement initiatives to enhance recovery capabilities and reduce operational risk.