Digital Transformation Manager in London

Job-ID: 6038Category: Project ManagementLocation: London, United KingdomSchedule: Full timePosted: 2026-10-16Closes: 2026-10-23Contract Type: PermanentWorking Pattern: Monday-Friday Business hoursAs a Senior Digital Transformation Manager, you will deliver complex digital initiatives that enhance the airport's operations and improve corporate productivity and passenger experience. You'll help drive Heathrow's vision to become a more digitally integrated airport, ensuring that technology, data, and AI solutions deliver measurable business outcomes. The Digital Transformation is recently established – this is your chance to enter in a senior role within the team and be involved in the growth of the programme. QualificationsExperience delivering digital products and services in complex organisational environments. Proven ability to manage large-scale digital or transformation projects across multiple business functions. Strong understanding of agile delivery methods, ideally within a SAFe Agile environment. Commercial awareness, including supplier management and budget oversight. Background in large infrastructure or asset-intensive organisations. ResponsibilitiesDelivering a portfolio of digital products and services aligned to Heathrow's Digital Strategic Roadmap. Orchestrating end-to-end delivery of digital initiatives – from early scope shaping through go-live – ensuring outcomes are achieved on time, within scope, and budget. Leading multi-disciplinary teams across technology, data, and business change (including third-party delivery partners and suppliers) in a cohesive and collaborative delivery model. Applying agile principles pragmatically to drive outcome-oriented delivery with a test-and-learn mindset. Engaging with a broad range of senior stakeholders at Heathrow – including the airport itself and our wider stakeholder ecosystem, such as airlines – to understand needs, shape demand, and coordinate delivery. About the organizationWith 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you'll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you'd expect to see in a city, and more. Tech at Heathrow isn't typical. The scale and non-stop nature of our airport make it truly unique. Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. We're constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a-kind careers you won't find anywhere else. About the companyThere's something so special about working at the world's most iconic airport. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Because there's no place like Heathrow. Our rewardsWe offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Working LocationOur Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Sustainable Travel to workHeathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. With five diversity networks, we champion inclusivity and celebrate individuality.