At a Glance
- Tasks: Lead a dedicated housekeeping team to maintain a clean and welcoming environment for residents.
- Company: Join a values-led care home committed to high-quality care and support.
- Benefits: Earn £14.00 per hour, enjoy 5.6 weeks annual leave, and receive a pension scheme.
- Other info: Be part of a rapidly expanding family-owned care group with excellent career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Previous supervisory experience in housekeeping and strong organisational skills required.
The predicted salary is between 28000 - 30000 £ per year.
Heathlands Care Home is a modern, purpose-built home in Chingford, offering high-quality nursing, dementia, palliative and short-term care for up to 84 residents. Set within private landscaped gardens, the home features spacious ensuite bedrooms across three floors, dedicated care teams, and a warm, homely atmosphere focused on dignity, comfort and personalised support.
We’re looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You’ll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You’ll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents.
What we offer:
- £14.00 per hour
- Pension scheme
- Onsite Parking
- Paid DBS
- Uniform Provided
- 5.6 Weeks Annual Leave (Based on a full-time contract)
Key Responsibilities:
- Supervise and Lead: Leadership role with responsibility for rota management and team supervision
- Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.
- Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.
- Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
- Quality Inspection: Inspect residents’ rooms and common areas to ensure cleanliness and adherence to quality standards.
- Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally.
- Safety and Sanitation: Ensure compliance with CQC and infection control standards.
- Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.
- Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.
- Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements.
What makes you perfect for this role:
- Previous housekeeping supervisory/management experience
- Strong organisational and leadership skills
- Experience in care home or hospitality desirable.
About us:
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!
Head Housekeeper employer: Heathlands Care Home
Heathlands Care Home is an exceptional employer, offering a supportive and values-driven work environment in Chingford. With competitive pay, generous annual leave, and opportunities for professional growth, you will lead a dedicated team in maintaining high standards of cleanliness and comfort for our residents. Join us to make a meaningful impact in a modern care home that prioritises dignity, respect, and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the care home sector or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to housekeeping management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews. Share examples of how you've successfully managed teams and maintained high standards in previous roles. This will demonstrate your fit for the Head Housekeeper position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest openings and updates about our care home.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in housekeeping and leadership. We want to see how your skills align with our values and the specific responsibilities of the Head Housekeeper role.
Showcase Your Experience:Don’t just list your previous jobs; share specific examples of how you’ve led teams, managed tasks, or improved cleanliness standards. We love seeing real-life stories that demonstrate your capabilities!
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. Share why you’re passionate about housekeeping and how you connect with our core values like kindness and respect.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Heathlands Care Home!
How to prepare for a job interview at Heathlands Care Home
✨Know the Care Home Inside Out
Before your interview, take some time to research Heathlands Care Home. Familiarise yourself with their values, services, and the specific needs of their residents. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so be prepared to discuss your previous supervisory experiences. Think of specific examples where you've successfully managed a team, resolved conflicts, or improved processes. Highlighting these skills will demonstrate your capability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations in the care home. For instance, think about how you would deal with a complaint from a resident or manage a cleaning emergency. Practising these scenarios can help you articulate your problem-solving skills effectively.
✨Emphasise Your Commitment to Quality
Quality is key in a care home environment. Be ready to discuss how you ensure high standards in housekeeping and compliance with safety regulations. Sharing your approach to training staff and maintaining cleanliness will reinforce your dedication to providing a safe and welcoming atmosphere for residents.
