Insurance customer service advisor
Hawkhurst Kent
£28,000 - £30,000 per annum DOE
Barker Munro Recruitment is recruiting on behalf of a successful and highly respected insurance business seeking a Customer Service Advisor to join its friendly and professional team.
This is an excellent opportunity for someone with some insurance experience with customer service or sales skills who enjoys helping customers and building relationships while supporting clients with their insurance needs.
Key duties will include:
- Handling customer enquiries by telephone, email and in person
- Processing policy amendments, renewals and general administration
- Building strong relationships with existing and prospective customers
- Identifying opportunities to cross-sell additional products and services
- Referring customers for specialist financial services advice where appropriate
- Ensuring all activity is carried out in line with FCA regulations and company procedures
The successful candidate will have:
- Excellent communication and interpersonal skills
- A positive and enthusiastic approach to customer service
- Some experience gained in a regulated environment.
- Confidence working both independently and as part of a team
- Strong organisational skills and attention to detail
- GCSE Maths and English (or equivalent)
- A full UK driving licence and access to your own vehicle
Benefits include:
- 25 days holiday plus bank holidays
- Monday to Friday, 9am - 5pm
- Additional Christmas leave
- Benenden Health membership
- Free parking
- Life cover and pension scheme
- Funded Cert CII qualification
- Ongoing training and development
If you're passionate about delivering outstanding customer service and would like to develop a rewarding career within the insurance industry, we'd love to hear from you.
