Company Description
Heath Windows & Doors is a family-owned business recognized at the Cardiff Business Awards and highly recommended by customers, including local celebrity Colin Jackson CBE. The company provides double glazing services across South Wales, covering Cardiff, Newport, Penarth, Barry, the Vale of Glamorgan, Bridgend, the valleys, and the wider South East Wales region. Heath Windows & Doors specializes in high-quality aluminium and uPVC windows and doors, offering A-rated installation and thorough aftercare. Known for unrivalled service, excellent reviews, and a strong local reputation, the team prides itself on being approachable and easy to work with. While domestic work is the core focus, the company also collaborates with builders and architects on a variety of projects.
Role Description
The Design and Sales Consultant will work on-site in Cardiff in a full-time capacity, guiding customers through the selection of aluminium and uPVC windows and doors that best suit their homes and projects. Daily responsibilities include consulting with domestic customers, builders, and architects, understanding their requirements, and preparing accurate design proposals and quotations. The consultant will provide product demonstrations, explain installation options and aftercare services, and maintain detailed records of customer interactions and sales activity. The role involves following up on leads, managing the sales pipeline, and contributing to the showroom presentation and customer experience. Collaboration with installation teams and office staff to ensure smooth project delivery and high customer satisfaction is an essential part of the position.
Qualifications
- Customer-focused sales skills, including consultative selling, relationship building, and follow-up.
- Basic design and product selection skills, with the ability to interpret customer needs and suggest suitable window and door solutions.
- Strong communication and interpersonal skills for working with domestic clients, builders, and architects.
- Organizational and time-management skills for handling multiple enquiries, quotations, and projects.
- Comfort with using computers and software for quotations, customer records, and email communication.
- Previous experience in home improvement, building supplies, glazing, or a related field is beneficial.
- Ability to work on-site in Cardiff and visit local project locations as needed.
- Commitment to providing high-quality service aligned with Heath Windows & Doors’ reputation and standards.
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