Receptionist/Administrator

Hours of Work: 30 hours per week, Tuesday to Friday, 8.00am - 4.00pm, term time plus Inset days.

Salary: Actual £17,891 p/a (£25,918 FTE)

Job Purpose: To provide a professional, welcoming and efficient reception and administrative service that supports the effective day-to-day operation of the Academy. Working under the direction of your Line Manager, the post holder will undertake a range of administrative, clerical and financial tasks in accordance with established procedures and policies, while acting as a key point of contact for pupils, parents, staff and visitors. The role will contribute to maintaining a positive and professional image of the Academy and Trust through the delivery of high-quality customer service and administrative support.

Duties and responsibilities:

• Process telephone calls and ensure appropriate action is taken
• Operate standard office equipment
• Undertake routine clerical duties including generating documents, filings, data input
• Deal with visitors to Heath Lane Academy in line with United Learning policies and procedures
• Provide first aid support across the Academy, with full training provided where required

Operational Planning:

• Assist with the planning of school visits and events such as parent's evenings, open days etc.

Service Provision:

• Undertake reception duties ensuring a welcoming and pleasant atmosphere
• Deal with enquiries from parents, staff, pupils and external agencies
• Deal with telephone enquiries, take messages and pass on appropriately
• Maintain pupil filing, including electronic filing
• Undertake routine financial administration
• Maintain data records and collate reports under direction
• Assist with data production
• Undertake administration duties, generating documents, letters and communications

Heath Lane Academy offers a vibrant, caring and aspirational learning environment for the young people of our community. Our mission is to 'develop good people' and we pride ourselves on the high expectations we have of our pupils in everything that we do. Our school has improved significantly in recent years and our pupil numbers continue to grow as a result. Our school culture, based on our values of Work Hard, Be Kind and Be Respectful, demands that pupils are well behaved and demonstrate a positive attitude to their education. Every member of staff at Heath Lane Academy has a responsibility to promote and safeguard the welfare of children and young people with whom they come into contact. We are an inclusive academy and strive to be a learning, caring and thriving institution. We take the safeguarding of pupils and staff seriously at Heath Lane Academy. All staff are expected to support this ethos.

United Learning is an exciting organisation to work for; there is a real focus on developing people and empowering innovation where staff are appreciated and celebrated. A key benefit of being part of United Learning is to have the support of colleagues across the wider group and ample opportunities to network; we recognize the powerful impact that collaboration and partnership have on colleagues. The Group's aim is to ensure that the technology, finance, HR, and data support is provided more effectively and efficiently than would otherwise be possible, so that leaders can focus on educational leadership. United Learning is an inclusive employer and is committed to creating and sustaining a more ethnically diverse workforce. Therefore, we would very much welcome applications from professionals of all backgrounds who share our commitment but especially those of minority ethnic origin. Our pledge, to all our academy teachers, is that by working for us you will benefit from more pay, more time, and more support.