At a Glance
- Tasks: Lead operations in renewable heating, ensuring projects are delivered safely and efficiently.
- Company: Join Heatforce, a leader in renewable energy with over 40 years of experience.
- Benefits: 33 days holiday, Employee Assistance Programme, and opportunities for professional growth.
- Other info: Be part of a purpose-driven team committed to a greener future.
- Why this job: Make a real impact on sustainability and help households reduce energy costs.
- Qualifications: 5+ years in operational management, Gas Safe registration, and strong technical expertise.
The predicted salary is between 45000 - 55000 £ per year.
Location: Cardiff (3 days office-based, 2 days visiting sites)
Hours: 40 hours per week, Monday to Friday
Holiday: 33 days including Bank Holidays
Benefits: Employee Assistance Programme
Help Shape the Future of Renewable Heating
Heatforce is one of the UK's leading renewable energy and energy services providers, with more than 40 years of experience delivering innovative heating, solar and energy efficiency solutions. As the UK accelerates towards Net Zero, Heatforce continues to play a vital role in helping households reduce energy costs, improve home comfort and tackle fuel poverty. With ambitious growth plans and increasing demand for renewable heating solutions, we are looking for an experienced Operations Manager to help drive the next phase of our success. This is an exciting opportunity to join a purpose‑driven business where your leadership will have a direct impact on operational performance, business growth and the delivery of sustainable energy solutions across the UK.
The Role
Reporting to the Director of Operations, you will lead the day‑to‑day delivery of our installation and service operations, ensuring projects are delivered safely, efficiently and to the highest quality standards. As our Operations Manager, you will provide both operational and technical leadership across gas and air source heat pump (ASHP) activities, while supporting commercial growth through tendering, pricing and programme delivery. You’ll be responsible for developing high‑performing teams, driving continuous improvement and ensuring the operational infrastructure can support the company’s ambitious growth plans.
Key Responsibilities
- Lead operational delivery across installation, service and project teams.
- Ensure projects are delivered safely, compliantly, on time and to the highest standards.
- Drive performance through effective planning, resource management and continuous improvement initiatives.
- Act as the Company's Nominated Technical Person (NTP) and Gas Safe Representative.
- Provide technical leadership across Gas and ASHP installation, service and repair activities.
- Maintain compliance with all relevant legislation, accreditation requirements and industry standards.
- Coach, develop and support operational leaders and field‑based teams.
- Support pricing, tendering and bid submissions, particularly within Social Housing and Local Authority contracts.
- Manage operational budgets, forecasting and cost control.
- Work closely with senior leadership to support business growth and operational scalability.
About You
We’re looking for a hands‑on operational leader who combines strong technical knowledge with proven people management skills. You’ll bring:
- A minimum of 5 years’ experience in a senior operational management role.
- Significant field service management experience within a service and repair environment.
- Current Gas Safe registration and relevant ACS qualifications.
- Strong technical expertise in Gas and Air Source Heat Pump (ASHP) systems.
- Experience acting as a Nominated Technical Person (NTP) or within a senior technical compliance role.
- The capability and experience to act as the Company’s Gas Safe Representative.
- Proven installation and project management experience within a medium‑to‑large organisation.
- Experience leading operational teams and delivering against performance targets.
- Strong knowledge of industry regulations, compliance requirements and accreditation frameworks.
- Budget management and financial accountability experience.
- Experience supporting pricing, tendering and bid submissions, particularly within Social Housing and Local Authority sectors.
- A full UK driving licence.
- Delivery of large‑scale retrofit, energy efficiency or renewable energy programmes.
- Experience working within social housing, local authority or public sector frameworks.
- Knowledge of government‑funded energy efficiency schemes.
Why Join Heatforce?
At Heatforce, you’ll be joining a business with a strong heritage, an exciting future and a genuine social purpose. This is an opportunity to play a key leadership role within a growing organisation that is helping households lower energy costs, improve living conditions and support the UK’s transition to Net Zero. If you’re looking for a role where you can influence strategy, lead high‑performing teams and make a meaningful impact, we’d love to hear from you. Heatforce is committed to creating a diverse and inclusive workplace and welcomes applications from all suitably qualified candidates.
Operations Manager (Renewable Heating & Energy Services) in Cardiff employer: Heatforce
Heatforce is an exceptional employer, offering a dynamic work environment in Cardiff where you can make a tangible impact on the future of renewable energy. With a commitment to employee development, a strong focus on sustainability, and a generous benefits package including 33 days of holiday, Heatforce fosters a culture of innovation and collaboration, empowering you to lead high-performing teams and drive meaningful change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Renewable Heating & Energy Services) in Cardiff
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughHeatforce's Website
Don’t forget to apply directly through Heatforce's website for the full-time Operations Manager (Renewable Heating & Energy Services) role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Operations Manager (Renewable Heating & Energy Services) in Cardiff
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Heatforce. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Heatforce
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Heatforce.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Heatforce.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
