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- Tasks: Manage client relationships and ensure top-notch customer service.
- Company: A leading environmental management business with impressive growth.
- Benefits: Competitive salary, bonuses, and great company perks.
- Why this job: Join a dynamic team and make a real impact on client satisfaction.
- Qualifications: Strong organisational skills and a knack for customer service.
- Other info: Exciting career development opportunities in a thriving environment.
The predicted salary is between 22000 - 31000 £ per year.
A national environmental management business with a staggering success and growth rate over the last 20-30 years is looking to recruit 2 Client Account Co-ordinators asap. Salary £26,500 plus bonuses to circa £10,000 - £15,000 on top plus company benefits. Office based in Nottingham.
Your remit will be to manage client relationships through effective administration, systems management and client liaison. You will be highly organised, computer literate, with a high level of attention to detail and accuracy. You will be capable of working towards crucial team targets and personal targets centred around client account growth.
You will be given some designated accounts to manage, and will be the customers' main point of contact for all account queries. You are not tasked with cold calling, but more with client customer service, query resolution and admin and upselling/cross selling.
You will work within a team to manage a large portfolio of customers dealing with everyday tasks to tenders and proposals. Through effective communication, networking and good customer service, your role will be vital in maintaining and growing an existing customer base.
You will be tasked with forging excellent long-standing relationships with your customers meeting all their operational needs on a day-to-day basis and maximising their spend through proactive account management. The key is to know your customers inside out, developing your knowledge on what is a good price. The overall objective is to maximise spend through effective account management.
Great development for the right person as the business looks to continue its impressive growth journey.
Internal Account Manager in Nottingham employer: Heat Recruitment
Contact Detail:
Heat Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager in Nottingham
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, recent projects, and any news about them. This will help us show genuine interest and tailor our answers to fit their culture.
✨Tip Number 2
Practice your communication skills! Since this role is all about client relationships, we should be ready to demonstrate our ability to engage and resolve queries effectively during the interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that we’re proactive and interested in how we can contribute to their growth journey. Think about what you want to know about their team dynamics or future projects.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping us top of mind. It’s a great chance to reiterate our enthusiasm for the role and the company.
We think you need these skills to ace Internal Account Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Account Manager role. Highlight your experience in client management, attention to detail, and any relevant achievements that showcase your ability to grow client accounts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your organisational skills and how you’ve successfully managed client relationships in the past.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to mention any experience you have in customer service or query resolution.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Heat Recruitment
✨Know Your Stuff
Before the interview, make sure you research the company and its services thoroughly. Understand their client base and how they manage relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an Internal Account Manager, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or accounts. Highlight your attention to detail and how it has positively impacted your previous roles.
✨Practice Your Communication
Effective communication is crucial in this role. During the interview, practice articulating your thoughts clearly and confidently. You might even want to role-play common client scenarios to showcase your problem-solving and customer service skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of clients you'll be managing, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
