IT Support Engineer

IT Support Engineer

West Bromwich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as an IT Support Engineer, tackling M365 and Azure challenges daily.
  • Company: Be part of a leading Managed Service Provider in the heart of Bristol.
  • Benefits: Enjoy a full-time role with opportunities for growth and learning.
  • Why this job: This role offers hands-on experience in a dynamic tech environment with a supportive culture.
  • Qualifications: You need experience with M365, Azure, networking, and a UK driving licence.
  • Other info: This is a permanent position, perfect for those looking to advance their IT career.

The predicted salary is between 36000 - 60000 £ per year.

Location: Bristol

I am working with a leading Managed Service Provider for IT Solutions based in Bristol. Due to growth, they are looking to hire an IT Support Engineer on a permanent basis.

Responsibilities:

  • Good experience with M365 and Azure
  • UK Driving License
  • Experience with Networking

If you are an IT Support Engineer and would like to learn more, please send me your CV and I will call you to discuss in the strictest confidence.

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Information Technology

Industries: IT Services and IT Consulting

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Contact Detail:

Heat Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Engineer

✨Tip Number 1

Familiarise yourself with M365 and Azure Active Directory. Make sure you can confidently discuss your experience and any projects you've worked on that involved these technologies, as they are crucial for the role.

✨Tip Number 2

Brush up on your networking knowledge. Be prepared to answer questions about common networking issues and solutions, as well as demonstrate your troubleshooting skills during the interview.

✨Tip Number 3

Highlight your UK driving licence in conversations or interviews. This shows your ability to travel if required, which can be a significant advantage for an IT Support Engineer role.

✨Tip Number 4

Network with professionals in the IT industry, especially those who work in Managed Service Providers. Attend local meetups or online forums to connect with others and learn more about the company culture and expectations.

We think you need these skills to ace IT Support Engineer

Experience with M365
Knowledge of Azure Active Directory
Networking Skills
Troubleshooting Skills
Customer Service Orientation
Problem-Solving Skills
Technical Support Experience
Communication Skills
Time Management
UK Driving License
Familiarity with ITIL Framework
Remote Support Capabilities
Adaptability to New Technologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with M365, Azure, and networking. Use specific examples to demonstrate your skills and achievements in these areas.

Craft a Strong Cover Letter: Write a cover letter that explains why you are interested in the IT Support Engineer position. Mention your relevant experience and how it aligns with the company's needs.

Highlight Relevant Certifications: If you have any certifications related to IT support, M365, or Azure, be sure to include them in your application. This can set you apart from other candidates.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail.

How to prepare for a job interview at Heat Recruitment

✨Showcase Your Technical Skills

Make sure to highlight your experience with M365 and Azure during the interview. Be prepared to discuss specific projects or challenges you've faced while using these technologies, as this will demonstrate your hands-on expertise.

✨Demonstrate Problem-Solving Abilities

IT Support Engineers often face unexpected issues. Prepare examples of how you've successfully resolved technical problems in the past. This will show your potential employer that you can think on your feet and handle pressure.

✨Understand Networking Fundamentals

Since networking is a key part of the role, brush up on your networking knowledge. Be ready to answer questions about network configurations, troubleshooting, and common issues that arise in IT support.

✨Prepare Questions for the Interviewer

Having thoughtful questions ready shows your interest in the role and the company. Ask about their team structure, ongoing projects, or opportunities for professional development within the organisation.

IT Support Engineer
Heat Recruitment
Location: West Bromwich

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