Aviation Claims Broker

Aviation Claims Broker

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage aviation insurance claims from start to finish, ensuring client satisfaction.
  • Company: Join a dedicated aviation team with a strong reputation in the industry.
  • Benefits: Enjoy a dynamic work environment and opportunities for professional growth.
  • Why this job: Be part of a high-stakes role that impacts international aviation risks and client relationships.
  • Qualifications: Extensive experience in aviation claims and knowledge of London Market systems required.
  • Other info: This is a senior-level position ideal for confident claims professionals.

The predicted salary is between 48000 - 72000 £ per year.

The client is seeking a highly experienced Aviation Insurance Claims Broker to join their dedicated aviation team, managing a broad range of international claims across general aviation and aerospace risks. This is a senior-level opportunity for a confident and capable claims professional who can handle the end-to-end claims process and maintain trusted relationships with both clients and London market insurers.

Key Responsibilities:

  • Manage the full lifecycle of aviation insurance claims, from initial notification to final settlement.
  • Act as a key liaison between clients, underwriters, loss adjusters, and legal representatives.
  • Handle complex and high-value claims across a range of aviation risks on an international basis.
  • Maintain strong, proactive relationships with clients, providing guidance and regular updates throughout the claims process.
  • Work closely with the broking team to ensure seamless communication and exceptional client service.
  • Navigate and utilise London Market Claims systems (e.g. ECF, CLASS) with confidence and precision.
  • Stay abreast of industry developments, regulatory changes, and market practices.

What’s needed to be considered:

  • Extensive experience in handling aviation insurance claims, ideally in both general aviation and aerospace sectors.
  • Strong working knowledge of London Market Claims systems and procedures.
  • Excellent communication and negotiation skills with the ability to manage client expectations effectively.
  • Proven ability to handle high-pressure situations and resolve complex claims efficiently.
  • A client-first mindset with a strong sense of professionalism and integrity.
  • Comfortable managing multiple claims across various jurisdictions and time zones.

What next?

Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations.

Aviation Claims Broker employer: Heat Recruitment

As an esteemed employer in the aviation insurance sector, our company offers a dynamic work environment that fosters professional growth and collaboration. Located in the heart of London, we provide our Aviation Claims Brokers with access to a wealth of industry expertise and networking opportunities, alongside competitive benefits and a supportive culture that prioritises employee well-being and development. Join us to be part of a dedicated team where your skills will be valued, and your contributions will make a meaningful impact on our clients and the broader aviation community.
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Contact Detail:

Heat Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aviation Claims Broker

✨Tip Number 1

Familiarise yourself with the London Market Claims systems like ECF and CLASS. Being able to demonstrate your proficiency in these systems during discussions will show that you're ready to hit the ground running.

✨Tip Number 2

Network within the aviation insurance industry, especially with professionals who have experience in claims management. Building relationships can provide you with insights and potentially valuable referrals.

✨Tip Number 3

Stay updated on the latest trends and regulatory changes in aviation insurance. This knowledge will not only help you in interviews but also position you as a knowledgeable candidate who is genuinely interested in the field.

✨Tip Number 4

Prepare to discuss specific examples of how you've successfully managed complex claims in high-pressure situations. Highlighting your problem-solving skills and client-first mindset will resonate well with potential employers.

We think you need these skills to ace Aviation Claims Broker

Aviation Insurance Expertise
Claims Management
London Market Knowledge
Client Relationship Management
Negotiation Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Regulatory Knowledge
Time Management
Multi-Jurisdictional Claims Handling
High-Pressure Situation Management
Proactive Client Engagement
Technical Proficiency in Claims Systems (e.g. ECF, CLASS)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your extensive experience in aviation insurance claims. Focus on specific achievements and responsibilities that align with the job description, such as managing high-value claims and working with London Market Claims systems.

Craft a Compelling Cover Letter: Write a cover letter that showcases your confidence and capability as a claims professional. Emphasise your client-first mindset and your ability to maintain strong relationships with clients and insurers.

Highlight Relevant Skills: In your application, clearly outline your communication and negotiation skills. Provide examples of how you've effectively managed client expectations and resolved complex claims in high-pressure situations.

Show Industry Knowledge: Demonstrate your understanding of industry developments and regulatory changes in aviation insurance. Mention any relevant training or certifications that showcase your commitment to staying informed about market practices.

How to prepare for a job interview at Heat Recruitment

✨Showcase Your Experience

Be prepared to discuss your extensive experience in handling aviation insurance claims. Highlight specific examples of complex claims you've managed, particularly in both general aviation and aerospace sectors, to demonstrate your expertise.

✨Understand the London Market

Familiarise yourself with London Market Claims systems like ECF and CLASS. During the interview, mention your proficiency in navigating these systems, as this will show your readiness to hit the ground running.

✨Demonstrate Communication Skills

Since excellent communication is key for this role, practice articulating how you maintain strong relationships with clients and other stakeholders. Be ready to provide examples of how you've effectively managed client expectations in high-pressure situations.

✨Stay Informed on Industry Trends

Research recent developments in the aviation insurance sector and be prepared to discuss them. Showing that you stay abreast of industry changes will reflect your commitment to professionalism and integrity in your work.

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