Heat Geek is seeking a Customer Success Associate to own the end-to-end customer journey from first sign-up through to post-installation support. You will resolve queries, manage escalations with care, build self-service resources, and gather customer insights to drive improvements.
This hands-on role offers real ownership and impact in a fast-moving climate-tech startup. The position is 3 days in the office at Sustainable Ventures in Waterloo, London, with hybrid working arrangements and a
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Customer Success & Install Experience (Hybrid) in London employer: Heat Geek
Heat Geek is an exceptional employer that champions sustainability and innovation in the heart of London. With a vibrant work culture that encourages collaboration and personal growth, employees benefit from flexible hybrid working arrangements and opportunities to lead impactful projects in the green heating sector. The company prioritises professional development and offers a supportive environment where your contributions directly influence the future of sustainable energy solutions.
