At a Glance
- Tasks: Deliver exceptional client service and strategic media planning for innovative clients.
- Company: Hearts & Science, a fast-growing agency with a unique culture.
- Benefits: Collaborative environment, career development, and a focus on employee well-being.
- Other info: Embrace a culture of diversity, collaboration, and continuous learning.
- Why this job: Join a dynamic team and make a real impact in the media industry.
- Qualifications: Strong relationship-building skills and experience in client management.
The predicted salary is between 59400 - 72600 £ per year.
In the role, you will be responsible for delivering excellent day-to-day client service and communications planning across four growing, innovative and dynamic clients Goldman Sachs and Go.Compare. The role will involve delivering competitive advantage via rigorous media planning and best-in-class creative ideas.
Our Account Directors are responsible for ensuring that the client’s experience of the agency – from planning to buying to invoicing – is positive and runs seamlessly. You should be a strong relationship builder with previous experience of working with clients and agency teams and owning key client relationships. Your day to day will involve lots of client contact and relationship building, as well as the leadership of planning work and strategic problem solving (alongside our strategy partners), as well as working with teams across the agency from investment to analytics and finance.
Hearts & Science, part of Omnicom Media Group (OMG UK), are one of the fastest growing agencies in the market. Built in the digital age with agility at our core, our DNA is different from your average media agency. Our people bring to life our values of challenging conventions, celebrating difference, collaboration and positivity. The core of our difference is rooted in our culture, something we invest significant time and energy into nurturing to ensure our people remain happy and fulfilled.
A central pillar of creating an agency Fit for the Future is making decisions that benefit our people, our agency, our partners and our clients both today and tomorrow. In media terms this means total transparency, over-and-above data governance, ethical media practices and thinking both long and short. This extends into our approach to learning & development, our diverse staff population, and social calendar.
Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
We will process your personal data in accordance with our Recruitment Privacy Notice.
Client Experience Account Director in London employer: HEASCIUK Hearts & Science
At Omnicom, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With a commitment to inclusivity and diversity, we celebrate the unique talents of our team members, ensuring that everyone has the opportunity to thrive in their careers. Located in a dynamic environment, our agency encourages collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Experience Account Director in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for HEASCIUK Hearts & Science and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like HEASCIUK Hearts & Science are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with HEASCIUK Hearts & Science on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at HEASCIUK Hearts & Science. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Experience Account Director in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit HEASCIUK Hearts & Science. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of HEASCIUK Hearts & Science:Show us that you’ve done your homework! In your application, briefly mention what you admire about HEASCIUK Hearts & Science’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at HEASCIUK Hearts & Science
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at HEASCIUK Hearts & Science will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At HEASCIUK Hearts & Science, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
