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- Tasks: Serve delicious breakfast and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its vibrant team culture.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Be part of a rapidly growing company with over 40 locations and exciting future plans.
- Why this job: Kickstart your career in hospitality with real growth opportunities and a supportive team.
- Qualifications: Great interpersonal skills and a passion for excellent customer service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as Breakfast Waiter / Waitress for our New Opening at The Potter's Heron, Ampfield, SO51 9ZF (Near Romsey). We’re looking for experienced full-time team members who are ready for their next challenge. If you’re hungry for more, passionate about delivering outstanding customer service, and driven to grow, we’d love to hear from you.
Looking for more than just a job? Our strong internal development pathways can set you up for a long-term career with us. We offer a supportive team environment and real opportunities to progress. If you’re motivated, reliable, and ready to take the next step, this could be the perfect fit.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Morning shifts to lunch service (to be discussed in interview)
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot take applications from overseas or that require sponsorship.
Breakfast Server in Romsey employer: Heartwood PropCo
Contact Detail:
Heartwood PropCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Server in Romsey
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Potter's Heron and soak up the atmosphere. Familiarising yourself with the place shows genuine interest and can give you a leg up in conversation.
✨Tip Number 2
Practice your people skills! As a Breakfast Server, you'll be interacting with guests all morning. Role-play with friends or family to sharpen your customer service skills and get comfortable with common scenarios.
✨Tip Number 3
Show your passion for food! Be ready to chat about your favourite breakfast dishes or what makes a great dining experience. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Breakfast Server in Romsey
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being a Breakfast Server and delivering outstanding customer service.
Tailor Your CV: Make sure your CV is tailored to the Breakfast Waiter/Waitress position. Highlight any relevant experience you have in hospitality, especially in breakfast or morning service roles. We love seeing how your skills match what we're looking for!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for vibrant individuals who can connect with our guests, so show us who you are and why you’d be a great fit for our team at Heartwood Collection.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at Heartwood PropCo
✨Know the Menu Inside Out
Familiarise yourself with the breakfast menu and any special offerings. Being able to discuss the dishes confidently will show your passion for quality food and help you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've delivered excellent customer service in the past. Highlighting your interpersonal skills will demonstrate that you're a people person who can make guests feel special, which is key for this role.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult customer or managing a busy breakfast rush. Practising your responses will help you stay calm and collected during the interview.
✨Express Your Desire for Growth
Since Heartwood Collection values internal development, be sure to express your motivation for career progression. Share your aspirations and how you see yourself growing within the company, showing that you're in it for the long haul.