Support Services Manager in Upper Poppleton

Support Services Manager in Upper Poppleton

Upper Poppleton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage support services to enhance teaching and learning in a vibrant primary school.
  • Company: Join a high-performing primary school dedicated to nurturing every child's potential.
  • Benefits: Enjoy professional development, wellbeing support, and a collaborative team environment.
  • Why this job: Make a real difference in children's lives while working with a supportive community.
  • Qualifications: Experience in school business management and strong leadership skills required.
  • Other info: Visit our school to see the amazing environment and meet our dedicated team.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking an exceptional Support Services Manager to join our vibrant, inclusive, and high-performing primary school where every child is nurtured, challenged, and celebrated. At Poppleton Ousebank, we pride ourselves on creating an inclusive and stimulating environment that supports academic excellence and emotional wellbeing. We have a strong ethos of collaboration, a commitment to continuous professional development, and a dedicated team who works tirelessly to ensure every child reaches their potential. The school demonstrates high ambition for pupils with SEND, ensuring their needs are well considered and understood by all staff.

The Support Services Manager will lead the integration and alignment of school systems and resources, ensuring the effective management of people, finances, and facilities. You will be instrumental in driving operational excellence and supporting the delivery of high-quality teaching and learning.

Key Responsibilities
  • Model professional leadership and management of support staff in partnership with teaching colleagues.
  • Promote a strong business ethos and ensure strategic use of resources to support learning objectives.
  • Oversee Human Resources, Finance, Premises, Facilities, Health & Safety, IT, Income Generation, and Administration (including Trips).
What We’re Looking For
  • Proven experience in school business management or a similar operational leadership role.
  • Strong financial acumen and HR management skills.
  • Excellent communication and interpersonal abilities.
  • Strategic thinker with a proactive approach to problem-solving.
  • Ability to lead and inspire teams across multiple functions.
  • Commitment to deliver high-quality business services to support the education and wellbeing of our children, staff and families.

In supporting our school you will get:

  • To work with amazing children who are respectful, kind and friendly at all times. Pupils’ behaviour across the school is exemplary. Pupils are proud to be a part of Poppleton Ousebank Primary School. They treat their school and each other with high levels of respect.
  • To work with a very supportive and dedicated team who 'go over and above' to ensure all children get the very best. Leaders have prioritised the wellbeing of staff. The staff feel well supported by the senior leadership team. They are proud to work in this school.
  • An exceptional and experienced front office and site team to support you in your role.
  • To work in a community with team spirit in abundance, where parents actively encourage and help our children and staff.
  • Access to excellent professional development and training.
  • Access to an Employee Assistance Programme offering wellbeing support.
  • To work with a very supportive governing body, parents and children.

Visits to our School are strongly encouraged, please contact the school to arrange this.

Job Details
  • Hours of Work: 37 Hours per Week, Full Year
  • Position Type: Permanent Post
  • Line Manager: Principal
  • Travel Required: Occasional
  • The salary is dependent on current qualifications and experience, please see the attached job description for more information.
Application Process

Please complete the online application form to apply for this role. All candidates are advised to refer to the job description and person specification before making an application. You should use the information supplied within the Job Description & Person Specification to make the best of your application by identifying some specific pieces of work you may have undertaken in any of these areas. Your application may be viewed in regard to some or all of the skill specific areas over the course of the selection process. Applications via agencies will not be considered.

Interviews will take place week commencing 9th March 2026.

We are committed to safeguarding and protecting our children and young people and expect all staff and volunteers to share this commitment. All posts are subject to a safer recruitment process which includes enhanced criminal records and barring checks, scrutiny of employment history, robust referencing and other vetting checks. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the Trust. On joining you will be required to undergo continuous professional development to maintain safe working practice and to safeguard our children and young people.

Support Services Manager in Upper Poppleton employer: Heartwood Learning Trust.

At Poppleton Ousebank Primary School, we are dedicated to fostering a vibrant and inclusive work environment where every team member is valued and supported. Our commitment to professional development ensures that you will have ample opportunities for growth while working alongside a passionate team that prioritises the wellbeing of both staff and students. Join us in making a meaningful impact in the lives of our children and be part of a community that celebrates collaboration and excellence.
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Contact Detail:

Heartwood Learning Trust. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Services Manager in Upper Poppleton

✨Tip Number 1

Get to know the school! Before your interview, take some time to research Poppleton Ousebank. Familiarise yourself with their ethos, values, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to support services management. Think about your past experiences and how they align with the role. We recommend doing mock interviews with friends or family to boost your confidence.

✨Tip Number 3

Show your passion! During the interview, let your enthusiasm for supporting children and staff shine through. Share specific examples of how you've positively impacted previous teams or projects. This will help you stand out as a candidate who truly cares.

✨Tip Number 4

Follow up after the interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Support Services Manager in Upper Poppleton

School Business Management
Financial Acumen
Human Resources Management
Communication Skills
Interpersonal Abilities
Strategic Thinking
Problem-Solving Skills
Team Leadership
Operational Excellence
Resource Management
Health & Safety Compliance
IT Management
Income Generation
Administrative Skills

Some tips for your application 🫡

Read the Job Description Carefully: Before you start writing, take a good look at the job description and person specification. We want to see how your experience aligns with what we're looking for, so make sure to highlight relevant skills and experiences in your application.

Be Specific and Relevant: When detailing your past experiences, be specific about your achievements and how they relate to the role of Support Services Manager. Use examples that showcase your financial acumen, HR management skills, and ability to lead teams effectively.

Show Your Passion for Education: We love candidates who are genuinely passionate about supporting children’s education and wellbeing. Make sure to convey your commitment to creating an inclusive and stimulating environment in your application.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Poppleton Ousebank Primary School.

How to prepare for a job interview at Heartwood Learning Trust.

✨Know Your Stuff

Before the interview, dive deep into the school’s ethos and values. Familiarise yourself with their commitment to inclusivity and academic excellence. This will help you align your answers with what they’re looking for, showing that you’re not just a fit for the role but also for their culture.

✨Showcase Your Leadership Skills

Prepare specific examples of how you've successfully managed teams in previous roles. Highlight your experience in leading support staff and collaborating with teaching colleagues. This will demonstrate your ability to inspire and drive operational excellence within the school.

✨Financial Acumen is Key

Brush up on your financial management skills and be ready to discuss how you’ve strategically used resources in past positions. They’re looking for someone who can promote a strong business ethos, so come prepared with examples of how you’ve optimised budgets or improved financial processes.

✨Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking insightful questions about the school’s future plans or how they support staff wellbeing. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you too.

Support Services Manager in Upper Poppleton
Heartwood Learning Trust.
Location: Upper Poppleton

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