At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and grow your career in a thriving hospitality environment.
- Qualifications: Great interpersonal skills and a passion for excellent service are essential.
The predicted salary is between 12 - 15 € per hour.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, Best Pub Brand/ Concept at the Publican Awards 2025. At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
Server/Waiter/Waitress in Wick employer: Heartwood Inns
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With bespoke training through our Stepping Stones programme, generous employee benefits including discounts, referral bonuses, and enhanced leave, we foster an environment that encourages personal and professional growth. Join us in our award-winning hospitality group, where your passion for service will thrive in a community that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Wick
✨Tip Number 1
Get to know the venue! Before your interview, pop into one of the Heartwood locations. Familiarise yourself with the vibe, menu, and staff. This shows genuine interest and helps you connect during your chat.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Role-play with friends or family to nail down how to make customers feel special and valued.
✨Tip Number 3
Show off your passion for food! Be ready to discuss your favourite dishes or dining experiences. This not only highlights your interest in quality food but also aligns with Heartwood's commitment to high standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Heartwood family right from the start.
We think you need these skills to ace Server/Waiter/Waitress in Wick
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about making guests feel special and that you're excited about joining our vibrant team.
Tailor Your CV:Make sure your CV is tailored to the role of Waiter/Waitress. Highlight any relevant experience in customer service or food and beverage, and don’t forget to mention your interpersonal skills – they’re key for us!
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your application. Share a bit about yourself and what makes you a great fit for our warm and genuine community at Heartwood Collection.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Heartwood Inns
✨Know the Menu Inside Out
Before your interview, make sure to familiarise yourself with the menu and any seasonal dishes. This shows your genuine interest in the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. Be prepared to share examples of how you've made guests feel special in previous roles. This will demonstrate your passion for excellent service.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment you're applying to.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team culture or training opportunities. This shows your enthusiasm for the role and that you're serious about joining their community.
