Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and access to training and development programmes.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and grow your career in a thriving hospitality environment.
- Qualifications: Great interpersonal skills and a passion for excellent service are essential.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average.
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress - The Jobber's Rest, Upminster employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress - The Jobber's Rest, Upminster
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Jobber's Rest and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe – it’ll help you stand out when you show genuine interest in their community.
✨Tip Number 2
Practice your people skills! Since this role is all about making guests feel special, think of some examples from your past experiences where you’ve gone above and beyond for someone. We want to hear those stories during your chat!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent The Jobber's Rest with pride.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Server/Waiter/Waitress - The Jobber's Rest, Upminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making guests feel special.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality. We love seeing how your skills align with what we do at The Jobber's Rest, so don’t hold back!
Be Personable: Since we’re all about great interpersonal skills, try to convey your personality in your application. A friendly tone can go a long way in showing us you’re a people person!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Heartwood Inns
✨Know the Venue
Before your interview, make sure you know The Jobber's Rest inside and out. Familiarise yourself with their menu, the atmosphere, and any recent events or promotions. This shows genuine interest and helps you connect with the interviewers.
✨Show Your Personality
As a waiter or waitress, your personality is key! Be ready to showcase your vibrant and passionate side during the interview. Share stories that highlight your interpersonal skills and how you've made guests feel special in past roles.
✨Demonstrate Flexibility
The hospitality industry thrives on flexibility. Be prepared to discuss how you've adapted to changing situations in previous jobs. Whether it’s handling a busy shift or accommodating special requests, showing that you can think on your feet will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team culture, or future expansion plans. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.