At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Exciting growth opportunities with plans to expand across the UK.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We are an award‑winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress - The Plough and Harrow, Long Ditton in Thames Ditton employer: Heartwood Inns
At Heartwood Inns, we pride ourselves on fostering a warm and welcoming work environment where our team members can thrive. With bespoke training through our Stepping Stones programme, generous employee benefits including discounts and referral bonuses, and a commitment to career progression as we expand our locations, we offer a fulfilling and rewarding experience for those passionate about hospitality in the charming setting of Long Ditton.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress - The Plough and Harrow, Long Ditton in Thames Ditton
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Plough and Harrow for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you stand out as someone who genuinely cares about the place.
✨Tip Number 2
Show off your personality! When you meet the team, let your vibrant self shine through. They’re looking for passionate individuals, so don’t be shy about sharing your love for great service and quality food.
✨Tip Number 3
Ask questions during your chat! This shows you're engaged and interested in the role. Inquire about their training programmes or how they support staff development – it’ll show you’re keen to grow with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Server/Waiter/Waitress - The Plough and Harrow, Long Ditton in Thames Ditton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We’re looking for vibrant individuals who can connect with our guests, so don’t be afraid to show us who you are and why you’d be a great fit for The Plough and Harrow.
Tailor Your Application:Make sure to tailor your application to the role of Waiter/Waitress. Highlight any relevant experience in hospitality or customer service, and mention your passion for great food and excellent service. We want to see how you align with our values!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re busy too, so a well-structured application will catch our eye!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Heartwood Inns. We can’t wait to hear from you!
How to prepare for a job interview at Heartwood Inns
✨Know the Menu Inside Out
Familiarise yourself with the menu and any seasonal specials before the interview. Being able to discuss dishes confidently shows your passion for food and helps you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, these stories will highlight your interpersonal skills.
✨Dress the Part
Even though it's a casual environment, dressing smartly can make a great first impression. Aim for a polished look that reflects the vibe of The Plough and Harrow, showing that you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare a few questions about the role or the company culture. This not only shows your interest but also gives you a chance to assess if this is the right fit for you. Think about what matters to you in a workplace!
