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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and bespoke training opportunities.
- Why this job: Be part of a vibrant team in a growing hospitality group with real progression.
- Qualifications: Great interpersonal skills and a passion for excellent service.
- Other info: Join a community that values warmth, growth, and genuine connections.
At Heartwood Collection, we are on the lookout for passionate and vibrant individuals to join our team as a Runner. We are an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage
- TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You are a people person with great interpersonal skills and love making guests feel special
- You are flexible, reliable, and passionate about delivering excellent service
- Eagerness to learn and understand hospitality
Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, Best Pub Brand/Concept at the Publican Awards 2025. At Heartwood Collection, we are excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there has never been a better time to join us. We are committed to growing our team with progression opportunities across our estate. Join us and be part of a community that is warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average. Please note, we cannot take applications from overseas or that require sponsorship.
Locations
Runner - The Sun Inn, Chobham in Surrey, Woking employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner - The Sun Inn, Chobham in Surrey, Woking
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Sun Inn for a drink or a bite. Familiarising yourself with the atmosphere and staff can give you a leg up in conversations and show your genuine interest.
✨Tip Number 2
Network like a pro! Chat with current employees or regulars at Heartwood Collection pubs. They might share insider tips or even put in a good word for you, which can make all the difference.
✨Tip Number 3
Show off your personality! When you meet the team, let your vibrant self shine through. Being a people person is key in hospitality, so don’t hold back on showcasing your passion for making guests feel special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Heartwood family. Don’t miss out on this opportunity!
We think you need these skills to ace Runner - The Sun Inn, Chobham in Surrey, Woking
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We love seeing candidates who are genuinely excited about joining our team and making guests feel special.
Tailor Your Application: Make sure to customise your application to reflect the qualities we’re looking for. Highlight your interpersonal skills and any relevant experience that shows you’re a people person who thrives in a busy environment.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and to the point, so we can easily see why you’d be a great fit for the Runner role at The Sun Inn.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Heartwood Collection.
How to prepare for a job interview at Heartwood Inns
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Sun Inn and its atmosphere. Understanding the vibe of the place will help you connect better during the interview and show that you're genuinely interested in being part of their team.
✨Show Your People Skills
As a Runner, you'll be interacting with guests constantly. Be prepared to share examples of how you've made people feel special in previous roles. This will demonstrate your interpersonal skills and passion for excellent service, which are key for this position.
✨Emphasise Your Flexibility
The hospitality industry often requires flexibility in working hours. Be ready to discuss your availability and willingness to adapt to different shifts. Highlighting your reliability and eagerness to learn will make you stand out as a candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you. Plus, it leaves a positive impression on the interviewers!