At a Glance
- Tasks: Supervise service and support team members in a vibrant pub environment.
- Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
- Benefits: Enjoy flexible pay options, discounts, and generous leave policies.
- Other info: We're expanding rapidly, with over 40 locations and plans for more!
- Why this job: Be part of a growing community with opportunities for personal and professional development.
- Qualifications: 1 year experience in a fast-paced restaurant and excellent interpersonal skills required.
The predicted salary is between 24000 - 36000 £ per year.
Supervisor
At Heartwood Collection, we\'re on the lookout for passionate and vibrant individuals to join our team as a Supervisor.
We\'re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You\'re a people person with great interpersonal skills and love making guests feel special
- You\'re confident in looking after elements of service and team members on the floor and to assist management in the shift, set up and close downs
- Ideally, at least 1 year of experience in a fast-paced, fresh food restuarant
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we\'re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there\'s never been a better time to join us. We\'re committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that\'s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months\' average.
Please note, we cannot take applications from overseas or that require sponsorship
Supervisor - The Queens Head, Weybridge employer: Heartwood Inns
At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that fosters a warm and vibrant work culture. As a Supervisor at The Queens Head in Weybridge, you'll benefit from bespoke training through our Stepping Stones programme, competitive pay, and generous discounts, all while being part of a community dedicated to exceptional service and employee growth. With exciting expansion plans and a commitment to recognising long service, this is a fantastic opportunity for those looking to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - The Queens Head, Weybridge
✨Tip Number 1
Familiarise yourself with the Heartwood Collection's values and mission. Understanding what makes them unique will help you connect with their culture during any conversations or interviews.
✨Tip Number 2
Network with current or former employees of the Heartwood Collection. They can provide valuable insights into the work environment and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Highlight specific examples where you've successfully managed service elements or led a team, as this aligns with the Supervisor role's requirements.
✨Tip Number 4
Showcase your passion for hospitality during any interactions. Whether it's through your enthusiasm in conversations or your knowledge of seasonal dishes, demonstrating your love for the industry can set you apart.
We think you need these skills to ace Supervisor - The Queens Head, Weybridge
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Heartwood Collection is looking for in a Supervisor. Highlight your relevant experience and skills that match their requirements.
Craft a Personalised Cover Letter:Write a cover letter that reflects your passion for hospitality and your ability to create a welcoming environment. Mention specific experiences that demonstrate your interpersonal skills and leadership qualities.
Tailor Your CV:Ensure your CV is tailored to the role by emphasising your experience in fast-paced, fresh food restaurants. Include any relevant achievements or responsibilities that showcase your capability to manage service and support team members.
Proofread Your Application:Before submitting, proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Heartwood Inns
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you made guests feel special, as this aligns with what The Queens Head values in their team members.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to show that you can lead a team effectively. Prepare examples of how you've successfully managed a team or handled difficult situations in a fast-paced environment, highlighting your ability to support management and assist with service.
✨Know the Company Culture
Familiarise yourself with Heartwood Collection's ethos and values. Understanding their commitment to community and quality service will help you tailor your responses and show that you're a good fit for their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training programmes or opportunities for progression within the company.
