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- Tasks: Lead a vibrant team and ensure exceptional guest experiences in our award-winning pubs.
- Company: Join Heartwood Collection, a multi-award-winning hospitality group with a warm community vibe.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and bespoke training opportunities.
- Other info: Exciting expansion plans with over 40 locations and counting!
- Why this job: Be part of a growing team with real progression opportunities and a fun work environment.
- Qualifications: 2-3 years as an Assistant Manager with a passion for hospitality and leadership skills.
The predicted salary is between 43000 - 45000 £ per year.
OTE of £43-45,000 per annum (Inc tronc). At Heartwood Collection, we are on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager. We are an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC*
- Contract of 48 hours
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- Passionate and vibrant personality, a real people person who cares for the guests, team and experience
- Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
- Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
- 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manager with admin, staffing, financial aspects of running a site
Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, Best Pub Brand/Concept at the Publican Awards 2025. At Heartwood Collection, we are excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We are committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months’ site average. Please note, we cannot take applications from overseas or that require sponsorship.
Assistant Manager in Stevenage employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heartwood Collection's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to connect with both guests and your team. Role-play common scenarios with a friend to boost your confidence and showcase your vibrant personality during the interview.
✨Tip Number 3
Prepare some questions! Show your enthusiasm by asking about their training programmes or future expansion plans. This not only demonstrates your interest but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Heartwood family directly. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Stevenage
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how much you care about creating amazing experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience in running services, training team members, and any leadership roles you've had. We love seeing how you can contribute to our Heartwood family!
Be Specific: In your cover letter, be specific about your achievements and how they relate to the job description. Mention any fresh food restaurant experience or branded operations knowledge you have, as this will really catch our eye!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Heartwood Collection.
How to prepare for a job interview at Heartwood Inns
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs and brasseries, and their menu offerings. This will not only show your genuine interest but also help you connect your experience to their unique style.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled challenges, or improved service quality. Be ready to discuss how you can bring that same energy to Heartwood Collection.
✨Emphasise Your People Skills
Heartwood Collection values a vibrant personality and a passion for guest experience. Think of specific instances where you've gone above and beyond for customers or supported your team. Highlighting these moments will show that you're the right fit for their community-focused culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and the future of Heartwood Collection. This not only shows your enthusiasm but also helps you gauge if this is the right place for you to grow your career.