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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
- Other info: Exciting growth opportunities with plans to expand across the UK.
The predicted salary is between 13 - 16 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award‑winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi‑award‑winning hospitality group. At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Server / Waiter / Waitress employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server / Waiter / Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop into Heartwood Collection and soak up the atmosphere. Chat with staff and get a feel for the vibe. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, it’s all about making guests feel special. Role-play with friends or family to nail those interpersonal skills and show us you’re a natural at connecting with others.
✨Tip Number 3
Be ready to showcase your passion for food! During your chat, share your favourite dishes or dining experiences. This not only highlights your interest in quality food but also aligns perfectly with our values at Heartwood Collection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Server / Waiter / Waitress
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re genuinely excited about joining our team and making guests feel special.
Tailor Your Application: Make sure to customise your application to reflect the qualities we’re looking for. Highlight your interpersonal skills and any experience you have in delivering excellent service – it’ll make you stand out!
Be Yourself: We love vibrant personalities, so don’t be afraid to let your true self come through in your writing. Share a bit about your interests in food and hospitality; it helps us get to know you better!
Apply Through Our Website: For the best chance of joining our amazing team, make sure to apply directly through our website. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Heartwood Inns
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the types of dishes they serve, and their unique atmosphere. This will not only show your genuine interest but also help you connect your experiences to what they’re looking for.
✨Show Off Your People Skills
As a Waiter/Waitress, your interpersonal skills are key. During the interview, be ready to share examples of how you've made guests feel special in previous roles. Think about specific situations where you went above and beyond to provide excellent service.
✨Demonstrate Flexibility and Reliability
Heartwood Collection values flexibility and reliability in their team members. Be prepared to discuss your availability and any past experiences where you adapted to changing circumstances or stepped up when needed. This will highlight your commitment to being a dependable team player.
✨Express Your Passion for Quality Food
Since the role involves serving high-quality food, it’s important to convey your passion for great cuisine. Share your favourite dishes, any culinary experiences you have, or even your thoughts on seasonal ingredients. This will show that you’re not just there for the job, but you genuinely care about the dining experience.
