General Manager in Ryde

General Manager in Ryde

Ryde Full-Time 40000 - 50000 £ / year (est.) No home office possible
Heartwood Inns

At a Glance

  • Tasks: Lead a vibrant team in delivering exceptional hospitality experiences.
  • Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
  • Benefits: Enjoy competitive pay, private healthcare, discounts, and extra holiday options.
  • Other info: Exciting expansion plans with over 40 locations and counting!
  • Why this job: Be part of a growing community with real impact and progression opportunities.
  • Qualifications: 2-3 years as a General Manager with a passion for hospitality.

The predicted salary is between 40000 - 50000 £ per year.

At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a General Manager. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

  • Competitive salary package, includes TRONC* and Bonus based on KPIs
  • Contract of 48 hours
  • Private Healthcare with Bupa
  • Bespoke training and development through our Stepping Stones programme
  • Access to the Employee Assistance Program with Hospitality Action
  • Discounts on hundreds of retailers and experiences via Reward Gateway
  • Instant pay access through EarlyPay
  • Enhanced Maternity & Paternity leave
  • Up to £1,500 Referral Bonus
  • Additional Holiday (can buy up to 5 days extra holiday per year)
  • 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
  • Various discounts on our beautiful Bedrooms in Inns locations
  • Discounted Bedrooms in our beautiful Inns locations
  • A birthday gift and Long Service Recognition
  • Cycle to Work Scheme

About You:

  • Passionate and vibrant personality, lead from the front, a real people person who cares for the guests, team and experience.
  • Clear track record of running a site and/or fresh food restaurant and delivering training and support to managers and team members.
  • Able to run all different aspects of hospitality, (and reception for rooms site), with a proven record of leadership skills.
  • 2-3 years experience as General Manager, with knowledge of branded operations.
  • Taking on all the responsibilities of your site with an understanding of HR, financial aspects and KPI requirements of running a site.

Heartwood Collection is a multi-award-winning hospitality group:

  • Sunday Times Best Places to Work winner 2024
  • Double winner at the Publican Awards 2024
  • Best Pub Brand/Concept at the Publican Awards 2025

At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate.

Please note, we cannot take applications from overseas.

General Manager in Ryde employer: Heartwood Inns

At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a competitive salary package and a wealth of benefits including private healthcare, bespoke training through our Stepping Stones programme, and generous discounts across our venues. Our vibrant work culture fosters personal growth and community spirit, making it an ideal place for passionate individuals to thrive as we expand our award-winning hospitality group. Join us in creating memorable experiences while enjoying the perks of working in a supportive and dynamic environment.
Heartwood Inns

Contact Detail:

Heartwood Inns Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in Ryde

✨Tip Number 1

Get to know the company! Before your interview, dive into Heartwood Collection's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant community.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've led a team or tackled challenges in hospitality. We want to hear how you’ve made a difference, so be ready to share those experiences during your chat.

✨Tip Number 3

Dress the part! First impressions matter, especially in hospitality. Show up looking sharp and professional, reflecting the warm and inviting atmosphere of Heartwood Collection.

✨Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.

We think you need these skills to ace General Manager in Ryde

Leadership Skills
Hospitality Management
Training and Development
Financial Acumen
KPI Management
People Management
Customer Service Excellence
Operational Management
Problem-Solving Skills
Communication Skills
Experience in Fresh Food Restaurant Operations
HR Knowledge
Adaptability
Team Building

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see that you genuinely care about creating memorable experiences for guests and leading a vibrant team.

Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in running sites and managing teams, and don’t forget to mention any relevant achievements that align with our values at Heartwood Collection.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to articulate your skills and experiences without unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Heartwood Collection!

How to prepare for a job interview at Heartwood Inns

✨Know Your Stuff

Before the interview, dive deep into Heartwood Collection's values and offerings. Familiarise yourself with their pubs and brasseries, especially their seasonal dishes. This shows genuine interest and helps you connect your experience to their mission.

✨Showcase Your Leadership Skills

As a General Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in hospitality settings. Highlight any training or support you've provided to team members to showcase your people skills.

✨Understand the Numbers

Brush up on your financial knowledge related to running a site. Be ready to discuss KPIs and how you've managed budgets or improved profitability in previous roles. This will show that you can handle the financial aspects of the position effectively.

✨Be Yourself

Heartwood Collection is looking for passionate and vibrant individuals. Don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you connect with guests and team members alike.

General Manager in Ryde
Heartwood Inns
Location: Ryde

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