Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and bespoke training opportunities.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great interpersonal skills and a passion for excellent service.
- Other info: Exciting growth plans with over 40 locations and progression opportunities.
The predicted salary is between 11 - 13 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress in Reigate employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress in Reigate
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our pubs and brasseries to soak in the atmosphere. This way, you can chat about your experiences during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips and maybe even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice your people skills! Role-play common scenarios you might face as a waiter or waitress. The more comfortable you are with customer interactions, the better you'll shine in interviews.
✨Tip Number 4
Show off your passion for food! Be ready to discuss your favourite dishes and what makes great service. This will help us see how you fit into our mission of delivering excellent dining experiences.
We think you need these skills to ace Server/Waiter/Waitress in Reigate
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special.
Tailor Your Application: Make sure to customise your application to reflect the values and vibe of Heartwood Collection. Mention specific experiences that highlight your interpersonal skills and your love for great food – it’ll make you stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your flexibility and reliability in a few key sentences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at Heartwood Inns
✨Know the Menu Inside Out
Before your interview, make sure to familiarise yourself with the menu and any seasonal dishes. This shows your genuine interest in the role and helps you answer questions about food and drink pairings confidently.
✨Show Off Your People Skills
As a waiter or waitress, your ability to connect with guests is crucial. During the interview, share examples of how you've made customers feel special in previous roles. This will highlight your interpersonal skills and passion for excellent service.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to demonstrate how you'd handle a difficult customer or take an order. Practising these scenarios beforehand can help you feel more comfortable and showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or opportunities for progression within the company. This not only shows your enthusiasm but also that you're serious about growing with Heartwood Collection.
