At a Glance
- Tasks: Lead a vibrant team and manage all aspects of hospitality operations.
- Company: Join the award-winning Heartwood Collection, known for its supportive culture.
- Benefits: Enjoy competitive pay, private healthcare, and discounts at our venues.
- Why this job: Be part of a growing community with real impact and progression opportunities.
- Qualifications: 2-3 years as a General Manager with strong leadership skills.
- Other info: Exciting expansion plans with over 40 locations and counting!
The predicted salary is between 36000 - 60000 £ per year.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a General Manager.
What We Offer
- Competitive salary package, includes TRONC* and Bonus based on KPIs
- Contract of 48 hours
- Private Healthcare with Bupa
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- Additional Holiday (can buy up to 5 days extra holiday per year)
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- Various discounts on our beautiful Bedrooms in Inns locations
- Discounted Bedrooms in our beautiful Inns locations
- A birthday gift and Long Service Recognition
- Cycle to Work Scheme
About You
- Passionate and vibrant personality, lead from the front, a real people person who cares for the guests, team and experience.
- Clear track record of running a site and/or fresh food restaurant and delivering training and support to managers and team members
- Able to run all different aspects of hospitality, (and reception for rooms site), with a proven record of leadership skills
- 2-3 years experience as General Manager, with knowledge of branded operations
- Taking on all the responsibilities of your site with an understanding of HR, financial aspects and KPI requirements of running a site
Heartwood Collection is a multi-award-winning hospitality group. We’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average plus quarterly bonus. Please note, we cannot take applications from overseas.
General Manager in Poole employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opening at Heartwood Collection or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Heartwood Collection thoroughly. Understand their values, recent awards, and what makes them tick. This way, you can show off your passion and how you fit into their vibrant culture during the chat.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've led a team or improved operations in your previous roles. Being able to share these experiences will highlight your skills and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Heartwood family. So, get that application in and let’s make it happen!
We think you need these skills to ace General Manager in Poole
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours, so don’t hold back on sharing why you love this industry and what makes you a people person.
Tailor Your Experience: Make sure to highlight your relevant experience as a General Manager. We’re looking for a clear track record, so be specific about your achievements in running sites or fresh food restaurants. Use examples that demonstrate your leadership skills and ability to support your team.
Know Your Numbers: Since we care about KPIs and financial aspects, it’s important to mention your familiarity with these areas. Show us how you’ve successfully managed budgets or improved performance metrics in your previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Heartwood Collection. Don’t miss out!
How to prepare for a job interview at Heartwood Inns
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Heartwood Collection’s values and offerings. Familiarise yourself with their recent awards and expansion plans. This shows genuine interest and helps you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a General Manager, leadership is key. Prepare examples of how you've successfully led teams in the past, especially in hospitality settings. Highlight your ability to train and support staff, as this will resonate well with what they’re looking for.
✨Be a People Person
Heartwood Collection values vibrant personalities. During the interview, let your passion for hospitality shine through. Share stories that demonstrate your ability to connect with guests and team members alike, showing that you truly care about the experience.
✨Understand the Numbers
Brush up on your financial knowledge related to running a site. Be ready to discuss KPIs and how you’ve managed budgets or improved profitability in previous roles. This will show that you can handle the financial aspects of the General Manager position.