Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Server and create unforgettable guest experiences.
- Company: Heartwood Inns, a multi-award-winning hospitality group with exciting growth plans.
- Benefits: Competitive pay, flexible hours, discounts, and industry-leading training opportunities.
- Why this job: Be part of a historic pub opening and develop your career in hospitality.
- Qualifications: Great interpersonal skills, team player, and a passion for customer service.
- Other info: Exciting career growth with over 40 locations and counting!
The predicted salary is between 11 - 14 £ per hour.
Our new Heartwood Inns, The White Hart will open in Lymington in Spring 2025. We have an amazing opportunity for a team member to join our fantastic team and be part of our new opening.
Position: Servers
Dating back to the 1700's, this historic pub is located on the edge of the New Forest. Oozing character, this Grade II listed building is undergoing a multi-million-pound refurbishment to create a warm, welcoming bar of 57 covers, a beautiful dining room with 96 covers, and gorgeous outdoor space for al fresco dining with 87 covers, with an additional lawned garden.
Recruitment Days are being held at: Hayloft Room, Lymington Community Centre, Lymington SO41 9BQ (The interviews are at this location and not at The White Hart). Come and see us or to guarantee a spot, apply online and one of our team will be in contact to book and confirm an interview slot on these days.
What we offer:
- Packages are based on National Living Wage including TRONC*
- Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
- Employee Assistance Program with Hospitality Action
- Instant access to pay you have already earned through EarlyPay
- Enhanced Maternity & Paternity package
- Refer a Friend Bonus up to £1500
- 50% off food at any Heartwood Inns or Brasserie Blanc
- 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
- 10% off company gift cards
- A thoughtful gift to celebrate your birthday
- Long Service Recognition Awards
- The Pantry – 100’s of retailers and experience discounts through Reward Gateway
- Cycle to Work Scheme
The Ideal Candidate:
- Will have great interpersonal skills and a vibrant personality
- Ability to be flexible and maintain high standards across the front of house
- Be a real team player, it is essential that you are a true people person
- Have great attention to detail and impeccable standards
- Be totally customer and service focused and provide an exceptional guest experience
Our investment in your development. The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years. We’re really excited about the amazing opportunities this growth will create, and we hope you are too! It’s a great chance for you to take the next step in your career and develop with us through our unique “Stepping Stones” training and development programme.
Heartwood Collection is a multi award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- R200 SRA 3 star rated
*Hourly rate is based on National Living Wage plus TRONC, and the TRONC is calculated from the expected 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.
FOH Team Members in Pennington employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Members in Pennington
✨Tip Number 1
Get yourself down to the Recruitment Days! It's a fantastic chance to meet the team face-to-face and show off your vibrant personality. Plus, if you apply online beforehand, you can secure your spot and make a great first impression.
✨Tip Number 2
Brush up on your customer service skills before the interview. Think about how you can provide an exceptional guest experience and be ready to share examples of when you've gone above and beyond for customers in the past.
✨Tip Number 3
Show us you're a true team player! During your chat, highlight your ability to work well with others and maintain high standards. We love candidates who can bring a positive vibe to our front of house.
✨Tip Number 4
Don’t forget to express your excitement about the growth opportunities with Heartwood Inns! Let us know how keen you are to develop your career through our Stepping Stones training programme. It shows you're serious about joining our fantastic team!
We think you need these skills to ace FOH Team Members in Pennington
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your vibrant personality shine through! We want to see the real you, so don’t be afraid to inject a bit of character into your words. Remember, we’re looking for team players who can connect with our guests!
Tailor Your Application: Make sure to tailor your application to the role of a Server at The White Hart. Highlight your interpersonal skills and any relevant experience that shows you can maintain high standards in a busy front-of-house environment. We love seeing how you fit into our vision!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if it helps, and make sure to highlight your key skills and experiences that match what we’re looking for. We appreciate clarity just as much as creativity!
Apply Online for a Quick Response: To guarantee your spot for an interview, apply through our website! This way, one of our team members can get in touch with you quickly to confirm your interview slot. We can’t wait to meet you and discuss how you can be part of our exciting new opening!
How to prepare for a job interview at Heartwood Inns
✨Know the Venue
Before your interview, take a moment to research The White Hart and its history. Understanding the character of this Grade II listed building and its transformation will show your genuine interest in the role and the establishment.
✨Show Off Your People Skills
As a FOH Team Member, interpersonal skills are key. During the interview, be sure to highlight your experience in customer service and share specific examples of how you've created exceptional guest experiences in the past.
✨Demonstrate Flexibility
The ideal candidate needs to be flexible and adaptable. Be prepared to discuss situations where you’ve successfully managed changing demands or worked as part of a team to maintain high standards under pressure.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training opportunities through the 'Stepping Stones' programme or what a typical day looks like for a server at The White Hart. This shows your enthusiasm and eagerness to grow with the company.
