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- Tasks: Lead a vibrant team in delivering exceptional service and fresh, seasonal dishes.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and bespoke training opportunities.
- Why this job: Be part of a growing community with real progression opportunities and a fun atmosphere.
- Qualifications: 2-3 years as an Assistant Manager with strong leadership and hospitality skills.
- Other info: Exciting expansion plans with over 40 locations and counting!
The predicted salary is between 13 - 16 £ per hour.
On Target Earnings £16 - 16.50 ph * (Basic £12.82 plus average TRONC)
Minimum 35-hour Contract (up to 48 hours per week)
At Heartwood Collection, we are on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager. We are an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- Passionate and vibrant personality, a real people person who cares for the guests, team and experience
- Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
- Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
- 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manager with admin, staffing, financial aspects of running a site
Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, Best Pub Brand/Concept at the Publican Awards 2025.
At Heartwood Collection, we are excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there has never been a better time to join us. We are committed to growing our team with progression opportunities across our estate. Join us and be part of a community that is warm, genuine, and full of life.
*On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average.
Please note, we cannot take applications from overseas or that require sponsorship.
Assistant Manager in London employer: Heartwood Inns
Contact Detail:
Heartwood Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heartwood Collection's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to connect with both guests and your team. Role-play common scenarios with a friend or family member to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions for your interview! Asking about the Stepping Stones programme or how they support team members shows you're keen on growth and development. Plus, it makes the conversation more engaging!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how much you care about creating amazing experiences for guests.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience in running services, training team members, and any leadership roles you've had. We love seeing how your background fits with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Heartwood family!
How to prepare for a job interview at Heartwood Inns
✨Know the Heartwood Collection
Before your interview, take some time to research the Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs and brasseries, and their menu offerings. This will not only show your genuine interest but also help you connect your experience to their unique style.
✨Showcase Your People Skills
As an Assistant Manager, being a people person is key. Prepare examples from your past roles where you've successfully managed a team or enhanced guest experiences. Highlight your ability to train and support team members, as this is crucial for the role.
✨Demonstrate Leadership Experience
Be ready to discuss your leadership style and provide specific instances where you've led a team effectively. Whether it’s managing service on the floor or handling admin tasks, showing that you can juggle multiple responsibilities will impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s future plans, training programmes, or team culture. This not only shows your enthusiasm for the role but also helps you gauge if Heartwood Collection is the right fit for you.